Position Summary

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte’s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Engagement Manager

Location: preferred Dallas, TX or Hermitage, TN

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte’s Information Technology Services (ITS). We are curious and life-long learners focused on technology and innovation.

Work You’ll Do

As a Engagement Manager in ITS DAS (Deloitte Applications Studio) Tax Channel, you will be accountable and responsible for the end-to-end delivery of multiple high-visibility application technology solutions in line with the strategic objectives of a high-growth business.

You will be required to understand customer needs and validate solutions, understand and support portfolio work and continuously develop and communicate vision to your development teams as well as provide consultation directly to Deloitte Application Studios leadership and customers related to solution options and vendor product selection.

This position also has an opportunity to lead the channel in innovation efforts, automation efforts and develop and grow a potential new client service development offering.

Responsibilities:

  • Guide the strategic direction, operations, and maintenance for several major products/ applications in the ITS DAS Tax Portfolio.
  • Lead and oversee software implementation projects for vendor provided and/or custom products/solutions.
  • Manage all design, development, and QA aspects of the Agile SDLC for multiple projects.
  • Monitor compliance to standardized procedures and best practices.
  • Perform both professional and management duties over work staff.
  • Oversee product roadmap, planning, delivery, release management, and deployment to ensure technology standards and business needs are met.
  • Monitor and prepare development product work plans, budget, and schedules with both internal and vendor resources.
  • You will work with channel leadership to budget and prioritize planned and unplanned development and maintenance project engagements.
  • Oversee and conduct research on competitive products both internally and externally and understand business and industry direction to determine and provide advice on product future.
  • Seek ways to reduce application related costs and increase efficiencies of applications in production.
  • Ensure that all products support the appropriate business processes and have the appropriate support and maintenance processes in place.
  • Ensure all projects are executed in accordance with channel strategy, and adhere to product and channel vision and product innovation roadmaps.
  • Head project execution, resource deployment, and overall leadership and coordination efforts to ensure projects are completed on schedule and within budget.
  • Develop project documentation in collaboration with PMO—e.g., project initiation documentation, budget, project plan, and resource plan.
  • Ensure resources assigned to projects are meeting deadlines and focused on the right activities.
  • Escalate issues, risks, and decisions to the Channel Leader or other stakeholders as necessary and develop mitigating actions.
  • Monitor progress and status of deliverables.
  • Ensure proper functioning of the Products / Applications and recommend upgrades as necessary.
  • Own product releases and provide status to Deloitte Application Studios and ITS leadership; escalate issues proactively.
  • Communicate development and production status and issues to management and stakeholders.
  • Improve the flow of value through value streams by improving the practices associated with "DevOps" and "Release on Demand" in the Continuous Delivery Pipeline.
  • Facilitate System Demos and Solution Demos.
  • Organize and manage multiple product development teams
  • Partner with Solution/Application Architects to ensure that technical design, unit testing, deployment, and implementation requirements are properly documented.
  • Partner with Business System Analysts (BSA) to analyze business and functional requirements which have an impact on business applications.
  • Work with offshore Technical Delivery Manager to optimize the mix of the development resources.
  • Coordinate with architecture and development teams to perform code reviews to ensure that all solutions are aligned to pre-defined architecture/design.
  • Coordinate with BSAs and Quality Engineering teams to ensure proper testing is performed
  • Initiate and head up innovation efforts across the channel working with all Studio Teams and DAS Innovation Leaders.
  • Head up automation efforts across the channel working with our Enabler studio.
  • Create and grow a new offering around client service development work.

 The Team


Information Technology Services (ITS) helps power Deloitte’s success. ITS drives Deloitte, which serves many of the world’s largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The ~2,500 professionals in ITS deliver services including:

  • Security, risk & compliance
  • Technology support
  • Infrastructure
  • Applications
  • Relationship management
  • Strategy
  • Deployment
  • PMO
  • Financials
  • Communications

Deloitte Application Studios (DAS)

Deloitte Application Studios (DAS) is the internal software and applications development team responsible for delivering leading-edge technologies to Deloitte professionals. Their broad portfolio includes web and mobile productivity tools that empower our people to log expenses, enter timesheets, book travel and more, anywhere, anytime. DAS enables our client service professionals through a comprehensive suite of applications across the business lines. In addition to application delivery, DAS offers full-scale design services, a robust mobile portfolio, cutting-edge analytics, and innovative custom development.

Required Qualifications:

  • Bachelor's degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications.
  • Minimum of 6 years of in-depth experience in SDLC, solutions design, and delivery of enterprise level solutions.
  • Minimum of 1+ yrs of people/process management experience
  • Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve.

  • Limited immigration sponsorship may be available.

Preferred Qualifications

  • An advanced degree is preferred.
  • Experience collaborating with external software design and development vendors.
  • Experience leading Agile/Scrum projects including experience working in TFS and/or ADO (Azure DevOps)
  • Experience working with business application owners and development teams to document and clarify business and user requirements and lead scope of defined features and functions during project lifecycle.
  • Ability to communicate clearly with senior client and DAS leadership.
  • Ability to adjust communications to both technical and non-technical audiences.
  • Expertise in leading the delivery of mid-to-large web/enterprise applications.
  • Experience managing both internal teams and offshore vendor teams project delivery, plans, and ensure proper staffing.
  • Ability to understand and relate to the business objectives and provide a high-quality automated solution.
  • Solid project management and team leadership skills.
  • Experience in implementing quality guidelines, standards and procedures.

 

 You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

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Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 111435

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