MCaaS Deloitte Academy Manager

Program and Project Management | Business Program and Process Management
Same job available in 67 locations

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Position Summary

The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go to market, we will show our clients that we serve more than HR organizations—from the CEO to the CFO, Risk Manager to Business Unit leader—and that we deliver on our issues and help create value for our clients. 

Human Capital As-A-Service 

Today’s disruptive environment calls for a different mindset and a new approach to driving organizational performance and enhancing human capital development now and in the future. Deloitte Human Capital as a Service brings that insight through broad and deep capabilities to help our clients optimize people, processes, and technology to thrive in an unpredictable world.

Recruiting for this role ends on 4/6/25. 

Work you’ll do: 

This role will be responsible for leading Deloitte Academy Operate projects at our Academy-as-a-Service offering (AaaS). AaaS is focused on supporting our clients by augmenting their capabilities to build and deliver learning solutions for their employees, clients, and partners. The right candidate will have experience overseeing multiple, cross-functional teams simultaneously.

Responsibilities include: 

  • Leading a globally distributed team, maintaining a hands-on role with accountability for quality, schedule, risk, issues, and resource management. 
  • Driving operational processes and delivery of learning solutions with a focus on efficiency, quality, and continual improvement. 
  • Managing day-to-day interactions and communications with Academy leaders, clients, and other key stakeholders as appropriate. 
  • Providing leadership and support for delivery teams. 
  • Participating in staff recruitment, engagement, and retention activities. 
  • Developing and implementing strategic plans and initiatives to enhance the Academy-as-a-Service (AaaS) offerings and expand market reach. 
  • Monitoring and analyzing KPIs to ensure the achievement of business objectives and identify areas for improvement. 
  • Ensuring compliance with industry standards, regulatory requirements, and internal policies across all projects and operations. 
  • Leading organization of learning experience design and development, including: 
  • Learning organization and governance design 
  • Learning curation strategy and execution 
  • Learning operations management 
  • Curriculum analysis and design 
  • Application of digital learning tools and technologies 
  • Managing learning product roadmap

Required Qualifications: 

  • Bachelor’s degree 
  • 6+ years of relevant management consulting or industry experience 
  • 6+ years of experience as a Project Manager successfully managing and implementing large, complex projects with multi-functional teams 
  • 6+ years of learning design experience
  • 6+ years of learning curation strategy & execution experience
  • 6+ years of learning tools & technologies experience
  • 6+ years of learning operations management experience
  • 6+ years of learning transformation strategy & roadmap development experience
  • 6+ years of learning organization & governance design experience
  • 6+ years of curriculum analysis & design experience
  • 6+ years of learning product roadmap management experience
  • 6+ years working in software development life cycle models as well as strong knowledge of both agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment 
  • 6+ years of experience managing staff and leading medium to large-sized teams 
  • Ability to travel 10 - 50% on average, based on the work you do and the clients and industries/sectors you serve 
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future 

Preferred Skills: 

  • Excellent organizational skills – must be able to multi-task and manage multiple projects simultaneously 
  • Excellent writing skills and ability to communicate effectively 
  • Strong client presence with project management, presentation, and facilitation skills 
  • Ability to inspire and motivate the team, set clear goals, and foster a collaborative and productive team environment. 
  • Experience with Excel, Visio and Power point 

Information for applicants with a need for accommodation: [1] https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 

Possible Locations: Atlanta, Austin, Baltimore, Bellevue, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Harrisburg, Hartford, Hermitage, Houston, Huntsville, Indianapolis, Inglewood, Jacksonville, Jericho, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Omaha, Philadelphia, Pleasanton, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, Rosslyn, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tallahassee, Tampa, Tempe, Tulsa, Washington DC 

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $144,600 - $241,000. 

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 

For more information about Human Capital, visit our landing page at: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html 

#HC25 #HCaaS25

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As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Deloitte will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. See notices of various ban-the-box laws where available.

Requisition code: 205745

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