Life Sciences Patient Insights and Analytics Consulting - Senior Consultant

Management Consulting | Core Business Operations
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Position Summary

Life Sciences Patient Insights and Analytics Consulting: Senior Consultant

About ConvergeHEALTH

ConvergeHEALTH is Deloitte’s software and solutions focused business within the four walls of Deloitte’s Life Sciences and Healthcare practice. By uniquely combining the startup mentality of a digital health company and a diverse mix of researchers, clinicians, data scientists, product owners, quality and regulatory leaders and world class software engineering with the global reach and capabilities of Deloitte’s Life Sciences and Healthcare practice, ConvergeHEALTH occupies a unique place in the market and with our clients. To date, our platforms have supported over 2.5 million patients in their journeys, processed over 1 billion claims and have been deployed in 20+ geographies.

Work you’ll do

As a member of the ConvergeHEALTH Patient Insights and Analytics team, you will work closely with our clients to analyze patient data across their enterprise and generate insights to improve patient engagement, operational efficiencies, and health outcomes.

Responsibilities include:

  • Understanding the patient journey through a brand’s acquisition, conversion, and adherence processes
  • Working with clients to identify key areas of opportunities and pain points for patients and HCPs across the journey
  • Advising clients on industry leading practices for performance measurement
  • Creating data driven recommendations for changes across people, processes, and technology to improve key performance indicators for the brand
  • Working with our clients to implement recommendations and measure impacts to KPIs
  • Contributing to the growth and development of junior team members through active feedback and review of work products

Required Qualifications

  • Bachelor's Degree or equivalent experience
  • 2 to 4 years industry experience with patient services, specialty pharmacy, patient marketing, or other syndicated patient longitudinal data sets
  • Working knowledge of patient journeys within life sciences commercial organizations
  • Working knowledge of technologies and 3rd party vendors supporting patient journey operations
  • Functional knowledge of standard dashboarding tools (Tableau, Qlik, PowerBI)
  • Ability to synthesize data into actionable recommendations
  • Strong client communication skills
  • Experience mentoring / leading junior team members
  • Limited sponsorship may be available
  • Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve

We’d love you to have

  • Hands on experience working with advanced analytics and data discovery tools
  • Prior experience working for consulting or vendors supporting patient services and patient marketing

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 93074

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