Lead, Talent Services – Employee Lifecycle Events Programs Specialist

Human Resources | Talent Ops - Talent Services
Same job available in 105 locations

Albany, New York, United States

Albuquerque, New Mexico, United States

Alexandria, Virginia, United States

Ann Arbor, Michigan, United States

Atlanta, Georgia, United States

Austin, Texas, United States

Baltimore, Maryland, United States

Bentonville, Arkansas, United States

Bethesda, Maryland, United States

Birmingham, Alabama, United States

Boca Raton, Florida, United States

Boise, Idaho, United States

Boston, Massachusetts, United States

Bowie, Maryland, United States

Bristol, Tennessee, United States

Camp Hill, Pennsylvania, United States

Carson City, Nevada, United States

Charleston, West Virginia, United States

Charlotte, North Carolina, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Columbia, South Carolina, United States

Columbus, Ohio, United States

Concord, New Hampshire, United States

Costa Mesa, California, United States

Dallas, Texas, United States

Darien, Connecticut, United States

Dayton, Ohio, United States

Denver, Colorado, United States

Detroit, Michigan, United States

Falls Church, Virginia, United States

Fort Meade, Maryland, United States

Foster City, California, United States

Frankfort, Kentucky, United States

Frederick, Maryland, United States

Fresno, California, United States

Ft. Lauderdale, Florida, United States

Ft. Worth, Texas, United States

Gilbert, Arizona, United States

Glen Mills, Pennsylvania, United States

Grand Rapids, Michigan, United States

Greenville, South Carolina, United States

Harrisburg, Pennsylvania, United States

Hartford, Connecticut, United States

Hattiesburg, Mississippi, United States

Helena, Montana, United States

Hermitage, Tennessee, United States

Horsham, Pennsylvania, United States

Houston, Texas, United States

Huntsville, Alabama, United States

Indianapolis, Indiana, United States

Irving, Texas, United States

Jacksonville, Florida, United States

Jericho, New York, United States

Jersey City, New Jersey, United States

Kansas City, Missouri, United States

Lake Mary, Florida, United States

Lansing, Michigan, United States

Las Vegas, Nevada, United States

Lexington Park, Maryland, United States

Little Rock, Arkansas, United States

Los Angeles, California, United States

Louisville, Kentucky, United States

Madison, Wisconsin, United States

Manhattan Beach, California, United States

McLean, Virginia, United States

Mechanicsburg, Pennsylvania, United States

Memphis, Tennessee, United States

Miami, Florida, United States

Midland, Michigan, United States

Milwaukee, Wisconsin, United States

Minneapolis, Minnesota, United States

Monterey, California, United States

Morristown, New Jersey, United States

Nashville, Tennessee, United States

New Carrollton, Maryland, United States

New Orleans, Louisiana, United States

New York, New York, United States

Newton, Massachusetts, United States

Newtown Square, Pennsylvania, United States

Norfolk, Virginia, United States

O'Fallon, Illinois, United States

Oklahoma City, Oklahoma, United States

Omaha, Nebraska, United States

Orlando, Florida, United States

Panama City, Florida, United States

Philadelphia, Pennsylvania, United States

Phoenix, Arizona, United States

Pittsburgh, Pennsylvania, United States

Pleasanton, California, United States

Portland, Oregon, United States

Princeton, New Jersey, United States

Quantico, Virginia, United States

Radford, Virginia, United States

Rochester, New York, United States

Rockville, Maryland, United States

Rosslyn, Virginia, United States

Sacramento, California, United States

Salem, Oregon, United States

Salt Lake City, Utah, United States

San Antonio, Texas, United States

San Diego, California, United States

San Jose, California, United States

San Juan, Puerto Rico, United States

Tulsa, Oklahoma, United States

Position Summary

Lead, Talent Services – Employee Lifecycle Events Programs Specialist

Applicants or employees with disabilities must be offered any reasonable accommodations, which are necessary for them to be able to perform the essential functions of a position. 

Key Role Description: 

This position provides support and a level of day-to-day oversight of certain CTS ELE Programs and new hire I-9 activities. Scope of activities for this role may include any of the following process areas: I9 work authorizations and E-Verify, certification and CPA program policies, sabbatical and flexible work option programs, tuition programs, employment verification letters and more. The scope of the role includes compliance, support and execution of processes, data accuracy, case maintenance and escalations, team leadership and general ad-hoc program needs. Primary interaction with the Programs managers and US and USI team members, other key stakeholders within and outside of Talent, internal customers, and various external parties (e.g., vendors).

Job Responsibilities:

  • Full understanding of, and ability to interpret, lead and ensure execution of, any of the activities mentioned above, as assigned.
  • Ensure compliance with internal and external requirements in all areas of ELE Programs. 
  • Make recommendations on new and more efficient processes and be responsible for the ongoing updates to process documents and supporting tools.
  • Lead various meetings with US and USI team members to connect and communicate on the team’s processes.
  • Provide technical leadership and training to team members and others on related activities, as needed.
  • Monitor the Salesforce queues, in cooperation with the USI team, to ensure that all cases are handled appropriately and in a timely manner. 
  • Work through ad hoc, process escalations in an expedient manner
  • Support special team project assignments and perform other job-related duties as assigned.

Qualifications:

  • Bachelor’s degree and 5+ years of experience
  • Proficient use of Microsoft Office
  • Experience with Talent Analytics/SAP, HR Admin, I-9 Service Center, Microsoft Teams and Salesforce strongly preferred
  • Strong leadership, communication and interpersonal skills
  • Ability to interface with all levels within the firm
  • Initiative and self-direction; works on assignments that are moderately difficult, requiring judgment in resolving issues
  • Excellent client service skills
  • Excellent organizational skills, prioritizing, and multi-tasking abilities
  • Ability to adapt to a changing environment and to approach challenges with creativity and resourcefulness, including engaging in thought provoking dialogue for solutions.
  • Prioritizes and independently executes responsibilities
  • Ability to work with minimal instruction
  • High degree of professionalism and integrity and ability to work in a highly confidential environment
  • Experience in a large or matrix driven corporation with overseas or outsourced operations
  • Ability to manage complex projects with virtual teams
  • Creative problem-solving skills
  • Ability to think strategically and be solution-focused.
  • Ability to lead virtual teams
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range is $71,425-&146,670 . 

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

EA_TALENT_ExpHire

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 131724

SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.