Lead Quality Engineer – Senior Consultant

Information Technology | Regulatory & Legal Support
Same job available in 14 locations

Atlanta, Georgia, United States

Austin, Texas, United States

Boston, Massachusetts, United States

Chicago, Illinois, United States

Dallas, Texas, United States

Detroit, Michigan, United States

Hermitage, Tennessee, United States

Houston, Texas, United States

Jersey City, New Jersey, United States

Los Angeles, California, United States

Nashville, Tennessee, United States

New York, New York, United States

San Jose, California, United States

Washington, District of Columbia, United States

Position Summary

Deloitte Risk & Financial Advisory – Lead Quality Engineer – Senior Consultant

Do you thrive in times of disruption? Have a passion for turning challenges and opportunities into long-term competitive advantages? As a member of the Quality Assurance (QA) team, you will have the opportunity to gain valuable, hands-on experience building your professional and technical skills while working alongside leading professionals across diverse industries. Our work helps our clients manage business controversy and conflict. This may include supporting multinational investigations or corporate litigation and regulatory responses. Our team provides services to companies throughout the electronic discovery lifecycle. 

Work you’ll do

As a Lead Quality Engineer, you will design, develop, and implement quality control and facilitate root cause analysis and process control efforts.

Day to day job responsibilities may include:

  • Identify key metrics for quality and perform trend analysis
  • Develop and manage Quality Control (QC) checklists and train junior team members on performing QC testing
  • Review, update and create test plans for internally developed tools and/or verifying the integrity of 3rd party applications
  • Practice administrative and physical controls to maintain security and privacy of electronically stored information (ESI)
  • Develop complex SQL queries and stored procedures as needed to investigate and resolve data issues
  • Conduct training, prepare presentation materials and the ability to deliver communication related to complex issues to leadership team
  • Drive process improvement and control to establish standardized workflows
  • Perform root cause analysis and diagnosis, implement controls, and communicate to leadership teams

The desired candidate is an analytical individual who passionate about learning, technology, and process improvement. They will have the ability to work independently, provide timely updates, deliver clear and highly organized results to their team. Lastly, they are a team player who demonstrates accountability, is detail oriented, and possesses strong verbal/written communication & critical thinking skills. 

The team

Since 2008, Deloitte Risk & Financial Advisory has operated an innovative high-tech facility in Hermitage, TN for e-discovery and computer forensics work. The Electronic Discovery Solutions Center (EDSC) is considered a leader in the industry and continues to increase capacity, quality, and efficiency of Deloitte Risk & Financial Advisory’s electronic file processing by utilizing state-of-the-art technologies in a dedicated environment. The EDSC is a 24x7, 365 days a year operation, and we are looking for dedicated individuals to join our Discovery practice and help drive the success of the EDSC.

Duties may require being on-call and working outside of normal working hours (weekends and holidays).

Learn more about Deloitte Risk & Financial Advisory’s Discovery practice.

Qualifications

 Required:

  • 4+ years of prior experience of supporting quality function for a service/product organization
  • 2+ years of experience analyzing business problems, transactional data, or unstructured data
  • Intermediate to advanced SQL skills to perform complex queries against large datasets, identify data anomalies, gaps and trends, and perform root cause analysis
  • Ability to analyze complex problems, think creatively, communicate recommendations, influence change, incorporate best practices, and be able to drive process and structure to an extremely dynamic environment
  • Intermediate to advance working knowledge of Microsoft Office products and applications
  • Experience in handling multiple concurrent activities within a fast paced, highly technical changing environment
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
  • Ability to travel 10% on average, based on the work you do and the clients and industries/sectors you serve

 Preferred:

  • Understanding of the Electronic Discovery Reference Model (EDRM) and working knowledge of common eDiscovery applications (Relativity, IPRO, Nuix, Law, Concordance)
  • Experience in statistical sampling methods and providing conclusive summaries and recommendations
  • Thorough knowledge and implementation experience of industry compliance standards and regulations
  • Bachelor of Science in Computer Science or a similar technical discipline, or comparable industry experience

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, “Deloitte Advisory” means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, where applicable. See notices of various ban-the-box laws where available.

Requisition code: 112043

SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.