Lead Operations Management, Deloitte Health Equity Institute, Center for Health Solutions, Deloitte Services LP

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Position Summary

Lead Operations Management, Deloitte Health Equity Institute, Center for Health Solutions, Deloitte Services LP


Deloitte has launched a new social innovation organization called the Deloitte Health Equity Institute (DHEI). DHEI is a data-driven pro bono services, philanthropic, and knowledge development hub within Deloitte’s Center for Health Solutions. DHEI draws on Deloitte’s array of capabilities to activate health equity across the United States, helping to realize our firm’s Purpose by moving the field for public good and advancing equitable health outcomes at scale.

To achieve our aspiration, DHEI is focused on addressing three root causes that prevent equitable health outcomes: 1) Racism and bias inside and outside the health care system, 2) Deep inequities in non-medical Drivers of Health, and 3) Structural flaws in the health system. To drive change across the three root causes, DHEI is focused on activating key decision makers to accelerate change, strengthening local ecosystems to advance equitable communities, and driving health equity innovation and learning across the US.


The Lead Operation Management is responsible for driving day-to-day activities of Deloitte’s Health Equity Institute, ensuring seamless progress toward goals and objectives while enabling impactful collaboration with internal and external leaders. In collaboration with the Chief of Staff of the Center for Health Solutions and the Senior Manager Partnerships, the Operations Management Lead will own execution of all internal processes and support and flex for external engagement.

Key Responsibilities:

  • Facilitate project management activities serving as the glue across the institute team including reporting, scheduling, planning, etc.
  • Support establishment of pro bono health equity engagements including staffing, scoping, contracting, etc.
  • Establish and implement procedures to drive operational efficiencies within the DHEI
  • Amplify and contribute to health equity related thought leadership
  • Support DHEI Director in building external eminence (events, client meetings, social media)
  • Manage engagement of external executive advisors and stakeholders through quarterly summits
  • Help facilitate collaboration and decision-making across the institute and up to leadership
  • Support coordination with Deloitte stakeholder groups to ensure cohesion across the firm

This role is evolving, and opportunities to expand responsibilities and take on more challenging tasks will be readily available. A high degree of flexibility and ability to handle ambiguity and changing priorities are required.


  • 2-3+ years of professional experience, preferably in a professional services environment
  • Consultative mindset: ability to structure ambiguous, high level projects into executable plans
  • Commitment to bring an active anti-racist perspective and DEI (diversity, equity and inclusion) lens
  • Understanding of health equity, social determinants of health and other social sector issues
  • Strong analytical, research and project management skills
  • Exceptional written and verbal communication skills
  • Ability to prioritize activities and manage to aggressive deliverable due dates and workplan
  • Ability to perform work at different skill levels to get the job done (mix of high level strategic and relationship building and execution/administration)
  • Proven leadership and teaming skills
  • Bachelors degree required
  • Must be legally authorized to working in the United States without the need for employer sponsorship, now or at any time in the future

Job Location:

Open – any US


Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 55473


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