Position Summary

Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte’s Information Technology Services (ITS). We are insatiably curious and life-long learners focused on technology and innovation.

Work you’ll do

Performs and leads various Information Technology Asset Management (ITAM) processes, including the processing of computer orders, evaluating technology requests, procurement, processing request for payments, reporting, shipping and receiving. Prepares ITAM reports for review by Regional Asset Manager. Leads day to day ITAM tasks, must be a subject matter expert in ITAM processes, the Leased Asset Management database (LAM), and provides ITAM project coordination. This position must be able to prioritize task and work independently, serves as a back up to the Regional Asset Manager and interacts with technology support team and client service teams at all levels.

The team

Information Technology Services (ITS) helps power Deloitte’s success. ITS is the engine that helps to drive Deloitte, which serves many of the world’s largest organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The ~2,200 professionals in ITS deliver services internally including:

  • Cyber security
  • Technology support
  • Technology & Infrastructure
  • Application development and management
  • Relationship management group
  • Strategy
  • Deployment
  • PMO
  • Financials
  • Communications

Technology Support Services

The Technology Support Services (TSS) team is ITS’s first line of contact with personnel. Providing walk-up support, asset management, PC compliance, and mobile devices support, TSS provides hands-on support to Deloitte employees.

Qualifications

Required:

  • Bachelor’s Degree in a related Asset Management Field or 5-8 years equivalent work experience in the asset management field or providing client facing technical support in Asset Management.
  • A+, ITIL, IAITAM certifications a plus
  • Superior customer service, communication skills and soft skills along with the ability to build rapport and strong business relationships with the user community.
  • Experienced in providing team support in a fast-paced environment. Role requires the ability to interact with all levels in the organization including senior leadership.
  • Candidate will possess strong Organizational & Time Management skills, MS-Office products including MS Outlook & especially Excel.
  • Position requires the ability to solve problems using Organizational, Time Management and Consultative skills
  • Be able to lift up to 75lbs and push heavy carts.
  • Work overtime and possible weekends/holidays as required.
  • Performs other job-related duties as assigned.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 56755

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