Human Services Transformation Senior Consultant

Management Consulting | Customer & Marketing
Same job available in 43 locations

Alexandria, Virginia, United States

Arlington, Virginia, United States

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Position Summary

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.

 

As a Senior Consultant in our Human Services Transformation group possible responsibilities could include:


* Oversee the health and maintenance of mission critical health and human services benefit systems that serve some of the most vulnerable people across the nation

 * Inform and manage the enhancement of these systems as program policies change, operational procedures evolved and technology requirements update

 * Lead an application team consisting of track leads, business analysts, system analysts, developers, testers and other system support staff operating these important systems day to day

 *Relevant software or application skills to complete job successfully

 * Have responsibility for the end to end SDLC process for the maintenance and/or enhancement of health and humans services systems

Identify and solve problems using analysis, experience, and judgment

* Perform analysis and diagnosis of client issues

 *Demonstrate a foundational understanding of the client environment and overall project scope

 * Have direct interaction with management and/or executive level client stakeholders where you will be in a unique position to solve their most complex business challenges with creative, innovative solutions enabled by these systems

 


The team 

Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.   

 

The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.

 

Qualifications 

Required:

  • 5+ years of consulting experience within Gov't Health & Human Services such as: Medicaid, SNAP, TANF, Child Care subsidies, Long Term Supports and Services, Child Support, Child Welfare or Unemployment Assistance
  • 5+ years of experience with health human services policy and mandates
  •  Limited immigration sponsorship may be available
  • Bachelor’s degree or equivalent work experience 
  • Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.



  The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled.  At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range is $108,000 to $180,000.


 
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.


Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, where applicable. See notices of various ban-the-box laws where available.

Requisition code: 133410

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