Healthcare Field Inspector

Risk Management and Governance | Forensic

Kansas City, Missouri, United States

Position Summary

Are you a driven problem solver looking to help our clients tackle some of the most pressing challenges within Government and Public Services (GPS)? Join Deloitte’s Program Integrity practice to help government agencies protect taxpayer money. To address the threats that perpetuate fraud, waste, and abuse, our clients look to our team to provide the guidance and solutions required to help them stay ahead of emerging issues and protect the integrity of their programs. If you are looking for a rapidly growing, collaborative environment with opportunities to make an impact and grow, our Program Integrity team would be a great fit for you!

Work you’ll do 

In this role, the Field Inspector will travel to conduct site verification inspections at client locations and prepare reports that display key findings from the visits. The individual will also provide overall project coordination in areas such as field support and quality assurance. This is an excellent opportunity for professionals who are well diverse in conducting inspections, operations delivery, logistics planning, and quality assurance. The position requires that the candidate be available for 100% travel by car or air, as well as overnight stays.

  • Conduct site inspections at locations assigned by the project team
  • Operate as a team analyst to fulfill project needs and client requirements as outlined in the Statement of Work
  • Coordinate and dispatch field inspector schedules strategically according to client work rules and deliverables
  • Proactively escalate and resolve field inspector issues
  • Create and implement recommendations to account management to improve field team tools, resources, and training materials
  • Monitor the schedule of activities to ensure account team is meeting client deliverables; escalating issues as they arise to team lead
  • Consistently review project deliverables and provide feedback to leadership to ensure quality and consistency across team members

The successful candidate will demonstrate:

  • Flexibility to travel up to 100% locally and across the Western Region of the United States
  • Skillful and fluid communicator, possessing the flexibility to communicate effectively with others
  • Ability to work independently and without direct supervision, while adhering to strict deadlines
  • Ability to efficiently plan logistics routes to conduct inspections across different regions
  • Ability to exercise discretion and independent judgment by using industry knowledge and fully comprehending clients’ business models and needs

The team 

Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

We bring a rigorous approach to help government agencies effectively detect, prevent, and respond to issues related to fraud, waste, and abuse. Our team helps tackle these threats by bringing cutting edge analytics and AI experience with innovative mindsets. Our Program Integrity team focuses on thought diversity and collaborative problem solving to help clients address these challenges holistically, with a common goal to protect the integrity of their programs.

Qualifications

Required: 

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future 
  • Must be able to obtain and maintain the required clearance for this role 
  • Ability to travel 100%, on average, based on the work you do and the clients and industries/sectors you serve
  • 2+ years of relevant experience working in operations or customer service (such as administration, hospitality, retail, or healthcare)
  • Valid US driver’s license
  • Personal vehicle required for travel
  • Must reside in the specified job posted region located West of the Mississippi within a 4-hour driving radius or airport hub
  • Proficiency with all current technology and Microsoft Office programs, including, but not limited to:
    • iPad / tablet / notebook / smartphone functionality
    • Comfortable with either Android and Apple system
    • Ability to download and interact with mobile applications
    • Laptop functionality
    • Video conferencing software (e.g., Zoom)
    • Ability to utilize multiple web applications (at least 3) at one time
    • Microsoft Teams
    • Microsoft Excel (Basic)

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html


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As used in this posting, "Deloitte Advisory" means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 187392

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