HRST - Lead Insights Strategist - Talent Experience

Human Resources | Talent Experience
Same job available in 106 locations

Albany, New York, United States

Albuquerque, New Mexico, United States

Alexandria, Virginia, United States

Ann Arbor, Michigan, United States

Arlington, Virginia, United States

Atlanta, Georgia, United States

Austin, Texas, United States

Baltimore, Maryland, United States

Bentonville, Arkansas, United States

Bethesda, Maryland, United States

Birmingham, Alabama, United States

Boca Raton, Florida, United States

Boise, Idaho, United States

Boston, Massachusetts, United States

Bowie, Maryland, United States

Bristol, Tennessee, United States

Camp Hill, Pennsylvania, United States

Carson City, Nevada, United States

Charleston, West Virginia, United States

Charlotte, North Carolina, United States

Chicago, Illinois, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Colorado Springs, Colorado, United States

Columbia, South Carolina, United States

Columbus, Ohio, United States

Concord, New Hampshire, United States

Costa Mesa, California, United States

Dallas, Texas, United States

Darien, Connecticut, United States

Davenport, Iowa, United States

Dayton, Ohio, United States

Denver, Colorado, United States

Des Moines, Iowa, United States

Detroit, Michigan, United States

Falls Church, Virginia, United States

Fort Meade, Maryland, United States

Foster City, California, United States

Frankfort, Kentucky, United States

Frederick, Maryland, United States

Fresno, California, United States

Ft. Lauderdale, Florida, United States

Ft. Worth, Texas, United States

Gilbert, Arizona, United States

Glen Mills, Pennsylvania, United States

Grand Rapids, Michigan, United States

Greensboro, North Carolina, United States

Greenville, South Carolina, United States

Harrisburg, Pennsylvania, United States

Hartford, Connecticut, United States

Hattiesburg, Mississippi, United States

Helena, Montana, United States

Hermitage, Tennessee, United States

Honolulu, Hawaii, United States

Horsham, Pennsylvania, United States

Houston, Texas, United States

Huntsville, Alabama, United States

Indianapolis, Indiana, United States

Irving, Texas, United States

Jacksonville, Florida, United States

Jericho, New York, United States

Jersey City, New Jersey, United States

Kansas City, Missouri, United States

Lake Mary, Florida, United States

Lansing, Michigan, United States

Las Vegas, Nevada, United States

Lexington Park, Maryland, United States

Little Rock, Arkansas, United States

Los Angeles, California, United States

Louisville, Kentucky, United States

Madison, Wisconsin, United States

Manhattan Beach, California, United States

McLean, Virginia, United States

Mechanicsburg, Pennsylvania, United States

Memphis, Tennessee, United States

Miami, Florida, United States

Midland, Michigan, United States

Milwaukee, Wisconsin, United States

Minneapolis, Minnesota, United States

Monterey, California, United States

Morristown, New Jersey, United States

Morrisville, North Carolina, United States

Nashville, Tennessee, United States

New Carrollton, Maryland, United States

New Orleans, Louisiana, United States

New York, New York, United States

Newton, Massachusetts, United States

Newtown Square, Pennsylvania, United States

Norfolk, Virginia, United States

O'Fallon, Illinois, United States

Oklahoma City, Oklahoma, United States

Omaha, Nebraska, United States

Orlando, Florida, United States

Panama City, Florida, United States

Parsippany, New Jersey, United States

Philadelphia, Pennsylvania, United States

Phoenix, Arizona, United States

Pittsburgh, Pennsylvania, United States

Pleasanton, California, United States

Portland, Oregon, United States

Rosslyn, Virginia, United States

Sacramento, California, United States

Seattle, Washington, United States

St. Louis, Missouri, United States

Stamford, Connecticut, United States

Tampa, Florida, United States

Position Summary

The Deloitte US Firm Talent organization is looking for a Talent Experience Insights Strategist (CL4). This high impact role sits at the unique intersection of the US Talent Experience Team, People Analytics & Reporting, and our human-centered design work. The Insights Strategist is responsible for shaping and executing the strategy to socialize and operationalize Talent Experience insights. The Insights Strategist will work with the Insights Lead to differentiate our organization to define what questions we need to ask to understand our employees’ lived experiences, aligning these questions to the right data to quantify our ambitions and evolving the outputs into actionable insights. 

  

As the US Firm transforms its business and workforce strategies and prepares to emerge from the pandemic environment, there is an opportunity to design and deliver a winning talent experience strategy. Success will allow us to better attract, engage, and retain the talent we need for today’s market and the future. 

  

Against this backdrop, we are looking for a Talent Experience Insights Strategist that deeply appreciates the Deloitte brand, our values, and the breadth of markets and talent for which we compete. The successful candidate will be a strategic collaborator and trusted advisor to cross functional partners while thinking about Deloitte’s #1 operating priority, Talent, and driving day-to-day oversight, socialization and operationalization of key insights.  

Work you’ll do 

  • Interpret quantitative data insights from multiple sources (i.e. sentiment analysis, external brand index studies, engagement surveys, etc.) to inform recommendations and impact
  • Interpret and leverage qualitative data insights from multiple sources (i.e., focus groups, Talent Experience Network, Talent Pulse Surveys, PAR research, etc.) to recognize patterns and themes and help us identify what’s working / not working across the talent experience lifecycle
  • Utilize design thinking/human-centered design techniques (e.g. personas, journey/experience mapping) to conduct research and to make actionable recommendations for ongoing improvement 
  • Build collaborative partnerships with Talent People Analytics & Reporting team and other Talent COE teams to further develop insights and concepts 
  • Engage with business stakeholders (e.g., Lead Talent Directors, Talent Survey Champions, Talent Experience Network) to deliver insights and action against results 
  • Support executive stakeholder engagement with firm Talent and business leaders, including development of presentations and facilitated sessions
  • Brainstorm agile and innovative business practices to gather unique insights across the US Firm using best-in-class methodology and thought leadership
  • Support activation of the new sensing and measurement capability (e.g., Talent Experience dashboard, beacon metrics, external scanning tool)

The team 

The Talent Leadership Team and the US Firm Executive Board see the eminent and urgent need to focus on the experience of our people to attract and retain the talent we need to activate our Firm Strategy. In this light, we have created a new Talent Experience team, solely focused on the experience of our people, deep data insights, and how we share our success and brand in the marketplace and internally. 

Qualifications 

Required: 

  • Bachelor’s Degree or equivalent experience 
  • 5+ years of experience in supporting talent initiatives, project management, or business management roles
  • Strong knowledge of workforce analytics and metrics and ability to synthesize data insights into action to back up assumptions, develop business cases, and drive improvements
  • Experience in a fast-paced, agile environment and ability to innovate quickly
  • Excellent communication (verbal and written) and influencing skills with the proven ability to work across organizational silos to drive outcomes
  • Knowledge of human-centered design, workforce experience, quantitative and qualitative research and test methods, change management, employee engagement, and strategic communication disciplines. 
  • Ability to craft strategies based on high-level objectives and business outcomes
  • Ability to bring insights to life in creative ways – summarize insights and clearly communicate in a cohesive story
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred: 

  • Background in customer experience, marketing 
  • Degree in I/O Psychology or Organizational Development; certificate in Organizational Design

For individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $78,000 to $140,000. 

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

EA_ExpHire

EA_TALENT_ExpHire

#LI-JD3

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 107391

SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.