HR Strategy Manager - Shared Services, Operating Model and Service Delivery

Human Capital Consulting | DC Human Capital
Same job available in 30 locations

Position Summary

Are you passionate about delivering goals to your client that go above and beyond their expectations?  

Does the opportunity to work with the world’s leading businesses excite you? 

Our HR Strategy and Solutions (HRS&S) team is thrilled to render results that help our clients transform their HR practices in ways that lead to significant savings, a leading edge on competition, and greater efficiency.

Work You’ll Do


As a Manager, you will use your knowledge of and experience with HR strategy, capability, and service delivery to optimize business results and customer experience by:
 

  • Leading all aspects of the project, including monitoring and identifying any project issues to mitigate risk while ensuing exemplary delivery of work
  • Cultivating and maintaining long term relationships with clients to become a "go-to" resource for HR strategy knowledge
  • Staying well-informed on current Human Capital leading practices and market trends
  • Utilizing your leadership experience to mentor, train and develop other members of the HRS&S practice
  • Leading business development efforts, including Statements of Work (SOW), proposal development, and client presentations
  • Leading practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
  • Building your brand within the firm and in the market for the strong HR Strategy & Capability knowledge you possess
  • Championing and supporting a culture of diversity and inclusiveness for Deloitte practitioners  

The HR Transformation team


At Deloitte Consulting LLP, we help our clients exploit new technologies and empower HR to better support the business and create value. HR organizations now reduce costs and improve operating effectiveness through process improvements, shared services, outsourcing and employee self-service, but that’s only part of the story, we also help them to drive the value this delivers and help the business achieve its strategic objectives in performance and growth. 

HR Strategy & Solutions (HRS&S)


New technologies, platforms, processes and systems are meaningless without the capability to leverage them to the fullest. We are often amazed at how much investment is put into new solutions as compared with the time taken to upskill the HR organization itself. After all, it’s the HR professionals who are truly impacting and delivering the customer experience. Working with Deloitte enables you to focus on building the culture and capabilities you need to deliver for the future so that they don’t get stale in the context of today’s ever-evolving business demands.

Qualifications


Required:

  • Bachelors Degree
  • Minimum 6+ years of relevant experience
  • Demonstrated knowledge of HR functions & processes, with experience in multiple of the following areas: HR Strategy, HR Employee Experience, HR Operating Models, HR Process Improvement, HR Service Delivery
  • Experience in carrying a business development quota for consulting work, ramping up pursuit teams and leading end-to-end business development pursuits
  • Experience in project planning, budget oversight and staffing of project teams including time management and quality assurance for large complex clients/projects
  • Demonstrated confidence and maturity to work with senior executives
  • Demonstrated high degree of emotional intelligence and cultural awareness to effectively manage global clients and diverse project teams
  • Experience in leading and driving RFPs, RFIs, scoring and evaluating products and services
  • Experience driving team performance resulting in alignment with project vision and strategy
  • Experience in mentoring, training and developing members of the team and participating in a performance review process
  • Ability to travel up to 50% (While up to 50% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future 

Preferred:

  • Big 4 Consulting experience 
  • Well-developed industry alignment (Consumer, Financial Services, Life Science & Healthcare, Energy, Resources & Industrial, and/or Technology, Media & Telecommunications)
  • Agile and creative mindset when problem solving and troubleshooting on client issues
  • Advanced degree in related specialization area
  • Demonstrated interest in a profession in Human Resources through professional organizations, coursework, certifications, conference attendance, etc.
  • Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint, MS Word, MS Excel).

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 14844

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