Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state, and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.
The Team
We are looking for a UX Designer with a passion for research to join our product team and help us continue to set the design vision for business applications used by Deloitte Customer and Marketing clients and practitioners. This role will participate in key solutions within an existing product line and help develop new products. This person will be expected to work closely with asset managers and engineering teams. This role requires a self-starter, with strong communication skills, who enjoys collaboration across disciplines and who is passionate about communicating the user’s voice and incorporating it throughout the product design process.
Work You’ll Do:
- Iterate with product management to create mockups and prototypes based upon business requirements and user research
- Establish UI guidelines and component styles
- Ensure product uses/implement UI guidelines
- Develop UX design solutions that are on strategy and reflect our brand’s personality
- Team up with engineers and senior leadership to define and implement innovative solutions for the product direction, visuals, and experience
- Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas and testing sessions
- Participate in business and UI reviews with multi-disciplinary product teams
- Represent the voice of the user(s) in business and product conversations and decisions
- Prototype concepts for communication with the business, to aid in sales demos, development, and usability studies
- Collaborate with other UX designers to translate requirements for use by engineering colleagues
- Present, articulate, and sell ideas and recommendations to product management and business stakeholders
Required Qualifications:
- Bachelor’s degree in Human-Computer Interaction, Human Factors, User Experience Design, Information Science or Computer Science or other related fields
- At least 2+ years of end-to-end design experience in the software product space
- 2+ yrs having experience shipping product and working closely with engineering partners
- Can conduct design workshops and requirements gathering with stakeholders
- Strong knowledge of User Research methods such as Usability Testing, Concept Testing, User Interviews, Unmoderated Remote Studies, User Surveys, Prototype Testing, Contextual Inquiry, Heuristic analysis, Competitive Analysis & Benchmarking etc.
- Ability to build personas & user journeys that demonstrate learnings from research studies. (experience designing workflows and wireframes is a plus.)
- Experience working with UX design teams focused on building business tool products
- Proficient with Figma, InVision, Sketch, Axure, Adobe InDesign, or other visual design and wireframing tools
- Aware of and attentive to the details, but always cognizant of the bigger picture
- Experience working in an agile/lean UX environment
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $80,550-$134,250.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
References
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