Global Mobility Cross-Border Engagement (CBE) Employee Experience Advisor, Manager

Finance | US GLOBAL
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Position Summary

Global Mobility Cross-Border Engagement (CBE) Employee Experience Advisor, Manager 

The US Global (USG) Global Mobility organization (Deloitte LLP) is responsible for the global mobility strategic and operational support to the US Firms’ leaders and businesses, including end to end advisory support for all US and US India deployment types (US / US India inbound and outbound assignments and cross border engagement deployments).  US Global Mobility leadership is seeking an Employee Experience Advisor role to support the cross-border engagement (CBE) traveler process. Reports to: CBE Employee Experience Lead, Senior Manager  

Description of Responsibilities 

  • Supports execution and delivery of end-to-end employee experience activities for a caseload of cross border engagement travelers (for US outbound and inbound CBEs), working under the direction of the CBE Employee Experience Lead.
  • Examples of specific responsibilities include but are not limited to:
  • Initiates, tracks, executes and monitors individuals on cross-border engagements, and serves as primary point of contact to provide tailored support with immigration, benefits, travel and other logistics over the lifecycle of the global deployment
  • Collaborates and works closely with Global Mobility Business Advisor and Operations teams to execute consistent handoffs and deliver superior service for our engagement travelers
  • Leads risk assessment calls with engagement leaders, finance, tax advisors, and Global Mobility Business Advisors and provides immigration and CBE process expertise
  • Manages engagement traveler cases through global mobility technology and tools and reviews data, agreements, and documents to ensure accuracy and compliance
  • Initiates work permit activities with the host country member firm mobility and/or immigration contact(s) and tracks/monitors progress through to successful procurement of the work permit
  • Coordinates with Engagement Leaders and multiple stakeholders to discuss and address CBE matters as they arise, with the ability to navigate complex topics
  • Develops and maintains strong working relationships with member firm Global Mobility contacts and other process stakeholders (e.g., finance, tax service providers, immigration, etc.)
  • Identifies opportunities to improve the CBE Employee Experience approach, processes, and tools and shares with CBE Employee Experience Lead
  • Facilitates training efforts within the Global Mobility team and with other stakeholders, regarding the execution of CBE elements, as required
  • Escalates complex issues to CBE Employee Experience Lead, as required

Desired Skill Set:

  • Global Mobility technical understanding (e.g., deployment structures, deployment lifecycle, processes, tax concepts, global immigration, and policies)
  • Consultative approach toward clients, with a focus on customer service excellence and an appreciation for urgent timelines 
  • Strong analytical, strategic thinking, and problem-solving skills
  • High degree of confidentiality, exercising care in addressing issues
  • Self-driven, proactive communication style, with strong stakeholder management and relationship building abilities 
  • Financial management, project management, and analytical skills 
  • Cross cultural sensitivity
  • Ability to work independently and effectively in a fast paced, multitasking environment
  • Critical understanding of when to escalate matters for necessary leadership input/involvement
  • Familiarity of Deloitte’s Businesses, particularly understanding management of client engagements
  • Experience working in a virtual and multinational/global team environment
  • Understanding of, or have worked in the Consulting business is beneficial
  • Typically requires a minimum of 5 years of directly related experience, including subject matter expertise in global mobility or immigration (preferred) 
  • Bachelor’s Degree preferred
  • Ability to travel up to 0-25% on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship available for role.

For individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $86,425 - $159,165.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.



Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, “Deloitte” means Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 118530


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