Finance and Operations Manager-ME Operations

Business Development & Sales
Same job available in 19 locations

Position Summary

Finance and Operations Manager, Marketing & Communications

The Team

Deloitte’s Marketing Excellence team combines the power of Deloitte’s brand with the most inspired marketing techniques to produce business results for our clients. From events to social media to digital strategy and execution, we elevate the Deloitte brand and strategic positioning, delivering a cohesive, consistent experience. The team brings together creative and technology skills, business insights, and industry best practices to develop innovative creative assets that engage our clients. It also executes with agility and measurable performance through best-of-breed solutions, centralization of key information and operations, and optimization of data, tools, people and process.


As the Finance and Operations Manager in Deloitte’s marketing organization, you will liaise with marketing leaders and finance to foster an environment that drives operational excellence. You will be responsible for budget planning, capacity and savings modeling, the operational data ecosystem, and data storytelling to meet our growing and complex business needs. You will act as a strategist, advisor, implementer to achieve streamlined activities within the organization based on urgency and priority. You will be able to collate and prioritize critical issues and required information to facilitate efficient decision making; delivering insights and making recommendations to help realize the vision for the organization.

You will have the desire to learn the inner workings of the marketing organization; including the business marketing teams and the in-house agency (GDA-Green Dot Agency) that will help inform and influence their work. We are looking for a candidate with a strong foundation in business operations, financial management, and data management, with the ability to analyze large data sets, create digestible insights, and leverage the data to tell a story that will resonate for various audiences and is actionable.

Partner with leadership and various internal stakeholders and colleagues to:

  • Understand always evolving business needs and priorities
  • Perform analyses to advise on optimal business strategies that support objectives, and execute upon those approaches
  • Establish processes and operational reporting best practices, and deliver ad hoc and regular cadence reporting on budget, capacity, utilization, and forecasts
  • Develop fiscal year operating strategies and supporting plans 
  • Act as data advisor in the development and quality assurance of reports and dashboards
  • Develop, monitor and execute specific initiatives to improve business performance, reduce cost structure and optimize capacity
  • Manage business plan including tracking, execution, variance analysis, and recommendations
  • Drive capacity and utilization forecasting and analysis
  • Analyze and identify savings opportunities
  • Oversee time and expense account management strategy and implementation 

Partner with Finance to:

  • Translate business needs and changes, strategizing on solutions and coordinating implementation
  • Understand Deloitte’s financial environment and identifying its impact on operations
  • Plan for fiscal year, including budget, capacity, volume of work
  • Prepare year-end close and accrual needs, and ensuring execution through Finance
  • Track what costs require journal entries and orchestrating execution with Finance 
  • Manage organizational reporting hierarchy 
  • Strategize for cost allocation and management
  • Oversee Global internal client cost and billing models
Qualifications - External


  • Strong data and analytics skills
  • Fluent in Excel
  • Capacity and utilization management in a large organization
  • Solid managerial and interpersonal skills
  • Proven track record of effectively interacting with senior management
  • Ability to work strategically and collaboratively across departments
  • Ability to think globally, strategically and creatively
  • Experience managing complex budgets and approval cycles.
  • Proven ability for leading and delivering internal projects.
  • Expert problem solver. Leverages knowledge gained through prior experience, education, training to resolve issues and remove project barriers
  • Extensive experience advising and coaching top executives on strategic, organizational, and communications matters
  • Fosters a climate conducive to establishing positive working relationships with clients (internal and external)
  • Limited sponsorship may be available
  • Excellent written and verbal communications skills required. Must be able to easily grasp and communicate complex ideas

Education and Experience

  • 8+ years of relevant business operations experience required with strong Business Analysis or Financial experience preferred.
  • Marketing organization or Advertising agency experience a plus
  • Bachelor's Degree in Business, Finance, or related field 
  • Travel 0-10%

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 15322


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