Epic Tapestry Analyst

Management Consulting | Core Business Operations

Alexandria, Virginia, United States

Position Summary

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Tapestry Analyst you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.  PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.

Work you’ll do/Responsibilities  

Project activities includes but not restricted to:

  • Provide Epic system Tier-2 Application support and assist in implementation of CRM and AP Claims modules for the client.
  • Support system activities such as setting up CRM workflow, maintaining/creating letters, creating tasks etc.
  • Incident Management and Production Support to manage and monitor module specific activities and resolve any issues.
  • Help client with strategic project implementations, coordination, system configuration and testing. 
  • Apply technical expertise in identifying, troubleshooting, and resolving issues logged in by clients.
  • Analyze, identify, and advise any workflow changes and document the same.
  • Understand the business requirements and draft technical documentation for system implementations.
  • Regular communication with client and project leadership to ensure smooth functioning of project.
  • Supports the stability, availability, and performance of Epic systems by performing analysis to identify problems, trends, and opportunities for improvement.
  • Manage migration through data courier and content management process.
  • Supports the CRM process by working on updates to CRM system definition.
  • Work on AP claims workflow such as creating rule checker, workqueue, Tapestry profile updates etc.

The Team 

The US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core our client’s business. We incorporate expertise from across the firm to leverage common approaches, best practices, and strategic investments to scale these solutions according to industry strategy. Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions. 

 Qualifications

 Required

  • Epic Tapestry certified in CRM (or) AP Claims modules.
  • Knowledge on Epic Tapestry implementation and support. Minimum of 3 + years of related Epic Tapestry experience.
  • Understanding of Managed care workflow and claims processing.
  • Good understanding on CRM and AP Claims workflow.
  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
  • Limited immigration sponsorship may be available.
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.

Preferred

  • Preferred any other Health care revenue cycle certification.
  • Certification and experience in other Tapestry modules such as Accounts Payable and/or Eligibility and Enrollment Administration.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 111837

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