Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Radiant/Cupid Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you’ll do/Responsibilities
- This resource should understand radiology and cardiology workflows, imaging management, and the use of Epic's EHR to support diagnostic and treatment processes.
- This resource will perform the Epic product specific build/enhancements for optimizing various radiology and cardiology workflows through requirement gathering, solution architectural reviews, technical design, build, test, and implementation that meet user requirements
- This role will demonstrate flexibility to apply technical solutioning and learnings to use cases across business domains and industries.
- This role will require to support application maintenance through various standard change requests & Imaging Interface error workqueues to ensure system stability, security, and compliance with healthcare regulations and should perform root cause analysis to reduce the inflow of the recurring issues.
- This role will provide on-call support for incidents of different priorities which were reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders.
- This role will resolve incidents by adhering to Service Level Agreement (SLA) timelines and offer guidance on Epic workflow queries where needed
- This role will peer review medium to complex changes and test builds/enhancements, new releases etc. and document all outcomes of testing and serve as the go to person for the application
- This role requires excellent documentation skills such as - Application understanding, change management etc.
- This role requires the ability to independently drive communications with clients, team members, offshore support team, other cross-functional teams and third-party vendors on a daily basis
- This role provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care
- On an as-needed basis, provide on-site support within the organization
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
The Team
The US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core of our client’s business. We incorporate expertise from across the firm to leverage common approaches, best practices, and strategic investments to scale these solutions according to industry strategy. Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions.
Qualifications
Required
- Must have a current Epic Radiant and Cupid Certification
- 3-6 years of recent experience on Epic Radiant/Cupid for day-to-day triage, Epic build and support.
- Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
- Good interpersonal and communication skills
- Demonstrative understanding of technical documentation
- Bachelor’s degree, preferably in Computer Sciences, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
Preferred
- Strong desktop skills including Word, Excel, PowerPoint
- Work Experience/Direct Knowledge of clinical area or business area to be supported
- Analytical/ Decision Making Responsibilities
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Excellent Written and Communication Skills
- Ability to deliver technical demonstrations
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.