Epic Ambulatory Patient Experience

Management Consulting | Core Business Operations
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Position Summary

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Epic Ambulatory Patient Experience you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery. PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.

Work you’ll do/Responsibilities  

The Senior Application Analyst will guide the Epic product specific build regarding scheduling and workflows of providers and patients, including enhancing the support models to achieve successful enhancements, expansion, and ongoing support

Additionally, the Senior Application Analyst performs analysis of workflows, data collection, report details and other technical issues associated with Epic software

This Senior Application Analyst prepares requirement specifications and provides technical assistance in identifying, evaluating, and configuring systems and procedures that meet user requirements

The Analyst will review and test new releases and document all outcomes of testing and serve as the support contact for the application

This position has responsibility within all phases of the application implementation including design, build, test, installation, and maintenance of the application

The Senior Application Analyst provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care

On an as-needed basis, provide on-site support within the organization

The Team 

The US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core our client’s business. We incorporate expertise from across the firm to leverage common approaches, best practices, and strategic investments to scale these solutions according to industry strategy. Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions. 

Qualifications

Required

  • Current Epic Ambulatory Certification
  • Bachelor’s degree in Computer Science, related field, or equivalent experience
  • 3+ years of recent experience with an implementation
  • Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
  • Demonstrative understanding of technical documentation
  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
  • Limited immigration sponsorship may be available
  • Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred

  • Strong desktop skills including Word, Excel, PowerPoint
  • Work Experience/Direct Knowledge of clinical area or business area to be supported

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 140140

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