Employee Relations Manager

Human Resources | Learning & Development

Westlake, Texas, United States

Position Summary


Key Role Description:

*Please note this role would require you to work onsite at Deloitte University in Westlake, TX. This is not a virtual role.

The DU Talent Manager will work with the DU Talent Leader to provide strategic and develop and drive delivery of the Talent strategy across all professionals on the DU campus, both with DU staff and guests. The Talent Manager will serve as an advisor to PPDs on site, learning and client program teams, as well serves as an ambassador for DU.


It will be the DU Talent Manager’s responsibility to provide strategic HR guidance and liaise with program owners and their respective staff; DU Operations; Meeting & Event Services (MES); contractors at DU; and business leaders at DU; for all Talent priorities at DU. 


Job Responsibilities:

Provide Strategic insight and recommendations to DU Leadership – Partner with the DU Talent leader and other DU Leadership team members to shape the strategies that build a sense of community across stakeholder groups.

    • Recommend strategy for all talent related policies and procedures on campus including those during learning programs and those outside
    • Interface with PPMDs including deans, client leaders and staff to DU and set the tone and expectations of the campus
    • Advise senior leaders as well as individuals on matters pertaining to protocols, behavior, and social and recreational activities. Help to guide leaders in addressing sensitive issues
    • Partner closely with Hospitality leadership and DU Operations on key DU matters and contractor HR issues
    • Interface with a variety of DU support services such as Security, Health Center, DFit, Food Services and Event Coordinators in managing all employee relations matters at DU
    • Act as HR responder to urgent matters on campus, including allegations or claims of inappropriate conduct; initiate reports of cases that require further investigation and potential disciplinary action to ensure recommendations conform to DU and Deloitte policies and practices
    • Work closely with Talent Relations and the Office of the General Counsel to appropriately manage risk related to matters at DU
    • Partner with Talent Relations and the Office of the General Counsel to analyze trends and create proactive solutions and preventative action plans, provide a point of view to the DU Guest Experience team on trends, performance and outcomes to ensure we continue to deliver world-class learning at DU
    • Provide ideas for the development, implementation and evaluation of policies and regulations pertaining to activities and events at DU, especially those related to professional conduct and appropriate behavior
    • Serve as a mentor to professionals and inspire others to deliver results that exceed expectations
    • Measure and provide period reporting for DU Talent metrics as requested by firm leadership




  • Bachelor’s Degree; MBA or advanced degree preferred
  • Minimum 7+ years of related experience
  • Ability to work effectively in a fast-paced, multi-tasking environment
  • Strong strategic-thinking skills with an ability to collaborate with team members on best practices
  • Highly skilled in resolving confidential and sensitive matters
  • Consultative approach toward clients
  • Sound leadership skills
  • Track record of effective change leadership and learning agility
  • Proficient in entire Microsoft Office suite
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range is $95,070 - $175,080.




Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, “Deloitte” means Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 103451


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We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.