EOaaS – BPO Specialist Executive

Management Consulting | Enterprise Performance
Same job available in 6 locations

Costa Mesa, California, United States

Denver, Colorado, United States

Los Angeles, California, United States

Morristown, New Jersey, United States

New York, New York, United States

San Jose, California, United States

Position Summary

EOaaS – BPO Specialist Executive

Deloitte is committed to a culture of professional growth and skills development along with unrivaled apprenticeship and mentorship. We have a broad footprint in a variety of technologies, industries and business areas to allow our people to excel in their careers along their chosen paths. 

Deloitte’s BOSS, Business Operations Solutions and Services, practice acts as an extension to client’s organizations by bringing deep capabilities in Finance and Procurement solutions to dynamically change our client’s business by creating capacity that controls costs and delivers value to the organization.

The team: Our team works with finance clients to harness disruption, respond with agility and operate with confidence. We solve clients most complex and strategic operational challenges by providing services that leverage people, processes and the intersection of data and technology. We provide a broad range of CFO managed services across Procure to Pay, Order to Cash, Record to Report, Financial Planning and Analysis. Many of our clients are looking for sustained value not just one-time labor arbitrage savings. We bundle operate and transform services to bring innovation and on-going value delivery. We bring innovative service delivery models and digital innovations like Gen AI and ML to accelerate time to value, reduce the cost to serve, and deliver world-class finance operations.

Recruiting for this position will end on 5/31/24

Work you'll do: As a Specialist Executive your expertise will be leveraged to expand our services in the Consumer and Retail space. As a primary leader in our sales efforts working closely with our clients C-suite and Heads of Transformation, your depth in relationship development will be a key component to the role as you develop value propositions and structure strategic deals through the pursuit cycle. In addition to the sales role, you will lead large scale programs and teams. As this is a newly created position, your enthusiasm for innovation will be an integral piece of the role.

Responsibilities may include:

  • Client Management: Develop and expand deep relationships at the CXO level and/or Head of Transformation
  • Delivery: Manage team, service delivery, engagement delivery across transition, stabilization and transformation phases of a program.
  • Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies.
  • People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices. 

 Required Qualifications:

  • 10+ years consulting/and or BPO experience in Finance and Accounting in a Business Managed Service environment
  • Scope of delivered services should include operations across Finance including Procure to Pay, Order to Cash, Record to Report, and Financial Planning and Analysis
  • Business development experience including sales and RFP response development
  • Global team leadership experience
  • Bachelor’s Degree
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Ability to travel up to 25% based on the work you do and the clients and industries/sectors you serve.

 Preferred Qualifications:

  • Consumer and/or Retail Industry experience
  • Familiarity with broader CFO managed services in the areas of analytics, data management, and Finance IT tools support and maintenance
  • Leading multi-year programs from 50M+
  • 10M in sales annually
  • Experience with developing eminence, thought ware, and point-of-view materials

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $203,400 - $339,000

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html


Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.
Our purpose

Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact.
Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 177729


Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.