Digital Customer Sales Performance Management Analyst

Management Consulting | Customer & Marketing
Same job available in 14 locations

Austin, Texas, United States

Boston, Massachusetts, United States

Costa Mesa, California, United States

Dallas, Texas, United States

Ft. Lauderdale, Florida, United States

Houston, Texas, United States

Jersey City, New Jersey, United States

Los Angeles, California, United States

McLean, Virginia, United States

Miami, Florida, United States

New York, New York, United States

Orlando, Florida, United States

Rosslyn, Virginia, United States

San Antonio, Texas, United States

Position Summary

Anaplan Analyst

Are you passionate about helping clients solve complex challenges and supporting them through critical transformations? As a member of our Digital Customer practice, you will design and implement sales and service experiences, capabilities, and architecture required to bring customer strategies to life.

Would you like to work for an organization committed to your professional development and personal success?  Deloitte offers an award-winning culture that supports our employees’ development of their personal brand through learning opportunities, professional experiences, inclusion, collaboration and personal well-being.

Work you’ll do

Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies.

Responsibilities include, but are not limited to:

·       Practitioners will integrate and learn from talented colleagues who have focused around core domains that we may not have had visibility into.

·       Our move towards integrated solutions demands that everyone adopt a growth mindset and invest in expanding their understanding of what we bring to the marketplace.

·       Practitioners will be able to develop skills in a Portfolio that represents the unification of the some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for their career development.

·       Understanding clients’ Sales Management Strategy and transforming them to multidimensional technologies

  •   
  • Anaplan cloud tool

·       Overall planning knowledge would be an added advantage

·       Leverage good communication, presentation and articulation skills in both verbal and non-verbal communication

·       Communicate and collaborate with team members across locations to accomplish project goals

·       Leverage knowledge of data preparation activities such as extraction, cleansing, aggregation and data analysis

·       Generate, validate, publish and deliver reports as per the business requirement

·       Work on ad hoc reporting requests, maintain data quality of production and ad-hoc reports

·       Respond to incident and service requests as per the defined SLAs

 

The team

Digital Customer

Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.

 

Professionals will serve our clients through the following types of work:

• Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities

• Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video

• Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models

• Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption

• DigitalMix | an integrated set of platforms to enable business re-platforming

 

Qualifications

Required:

  • Ability to travel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)

Preferred:

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.

 

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

 

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

 

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.

 

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

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Anaplan Architect Senior Manager

Are you passionate about helping clients solve complex challenges and supporting them through critical transformations? As a member of our Digital Customer practice, you will design and implement sales and service experiences, capabilities, and architecture required to bring customer strategies to life.

Would you like to work for an organization committed to your professional development and personal success?  Deloitte offers an award-winning culture that supports our employees’ development of their personal brand through learning opportunities, professional experiences, inclusion, collaboration and personal well-being.

Work you’ll do

Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies.

Responsibilities include, but are not limited to:

Help companies maximize the return for their digital sales enablement and sales operations infrastructure investment

Work with Sales Leadership on devising sales strategies aimed at improving sales productivity focused on sales process standardization, digital tool adoption, sales reporting (pipeline, performance)

Provide best-in-class services for planning, designing, deploying, and supporting digital sales technology tools

Offer end-to-end solutions including process analysis and design, requirements planning, business case development, analytics support and administration support

Act in a mentoring capacity to support the career development of other colleagues

Responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.

Contribute to the internal development of our practice through participation in areas such as business development, training, methodology and toolkit development, and recruiting 

The team

Digital Customer

Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.

 

Professionals will serve our clients through the following types of work:

• Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities

• Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video

• Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models

• Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption

• DigitalMix | an integrated set of platforms to enable business re-platforming

 

Qualifications

Required:

• Bachelors Degrees (BS or BA)

• A broad-based and business-oriented understanding of planning and analytics practices, specifically sales process, sales operations, sales quota management, and/or sales finance.

• 10+ years of practical experience in corporate finance or sales operations, management and/or human resources-related fields experience

• Proficiency using computer software such as Excel, Access and Word

• Willingness to travel at least 75% of the time

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• Bachelors Degrees in Business, Finance, Psychology

• Consulting background a plus

• Modeling and planning for operations and finance

• Sales quota management and sales analytics

• Strong understanding of Anaplan software

• Strong communication, interpersonal, and presentation skills

• Possess strong quantitative and analytical skills

• Team player who enjoys working with multiple teams

• Enthusiasm for serving clients

• Entrepreneurial motivation

• Experience with widely used planning and analytics applications such as Hyperion, SAP BPC, or Cognos TM1

How you’ll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.  From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career.  Explore Deloitte University, The Leadership Center.

 

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

 

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives.  Learn more about Life at Deloitte.

 

Corporate citizenship

Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.  We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.  Learn more about Deloitte’s impact on the world.

 

Recruiter tips

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

kwdeldigallddusa

kwdeldigsfdcusa

# Anaplan Architect Manager

Are you passionate about helping clients solve complex challenges and supporting them through critical transformations? As a member of our Digital Customer practice, you will design and implement sales and service experiences, capabilities, and architecture required to bring customer strategies to life.

Would you like to work for an organization committed to your professional development and personal success?  Deloitte offers an award-winning culture that supports our employees’ development of their personal brand through learning opportunities, professional experiences, inclusion, collaboration and personal well-being.

Work you’ll do

Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies.

Responsibilities include, but are not limited to:

Help companies maximize the return for their digital sales enablement and sales operations infrastructure investment

Work with Sales Leadership on devising sales strategies aimed at improving sales productivity focused on sales process standardization, digital tool adoption, sales reporting (pipeline, performance)

Provide best-in-class services for planning, designing, deploying, and supporting digital sales technology tools

Offer end-to-end solutions including process analysis and design, requirements planning, business case development, analytics support and administration support

Act in a mentoring capacity to support the career development of other colleagues

Responsible for business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.

Contribute to the internal development of our practice through participation in areas such as business development, training, methodology and toolkit development, and recruiting 

The team

Digital Customer

Our Digital Customer team focuses on designing and implementing sales and service experiences, capabilities, and architectures to bring customer strategies to life. Our ambition is to be the best in the world at driving customer transformation through the development of clever commercial strategies, distinctive experiences, and the application of digital technologies. We help make the “creative digital consultancy” real and in doing so, make new markets.

 

Professionals will serve our clients through the following types of work:

• Sales Excellence & Service Excellence | delivers sales and service strategies and plans, operating model definition, incentive design and implementation, and operations support for digitally-enabled sales, channel, and customer service capabilities

• Digital Experience | creates engaging omni-channel digital experiences across web, mobile, AR/VR, voice, gesture, IoT, and video

• Flexible Consumption | the commercial strategy, operating model definition, and capability delivery of subscription/flexible consumption business models

• Digital Foundry | a flexible, end-to-end delivery model emphasizing innovation and disruption

• DigitalMix | an integrated set of platforms to enable business re-platforming

 

Qualifications

Required:

• Bachelors Degrees (BS or BA)

• A broad-based and business-oriented understanding of planning and analytics practices, specifically sales process, sales operations, sales quota management, and/or sales finance.

• 8+ years of practical experience in corporate finance or sales operations, management and/or human resources-related fields experience

• Proficiency using computer software such as Excel, Access and Word

• Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve

• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred:

• Bachelors Degrees in Business, Finance, Psychology

• Consulting background a plus

• Modeling and planning for operations and finance

• Sales quota management and sales analytics

• Strong understanding of Anaplan software

• Strong communication, interpersonal, and presentation skills

• Possess strong quantitative and analytical skills

• Team player who enjoys working with multiple teams

• Enthusiasm for serving clients

• Entrepreneurial motivation

• Experience with widely used planning and analytics applications such as Hyperion, SAP BPC, or Cognos TM1


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#

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, where applicable. See notices of various ban-the-box laws where available.

Requisition code: 119537

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