Solution Analyst - Communications Developer: Deloitte Consulting, US Delivery Center
Are you a passionate pioneer in communication, transformation, and technology? Or a solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).
At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective service with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL and Gilbert, AZ.
Deloitte Consulting’s practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients’ organizational results and impact by focusing on challenges at the intersection of business and people.
Interested? Learn more below:
Work you’ll do
As a Communications Developer in the practice of Deloitte’s USDC, you will perform the following job responsibilities:
- Align with our core values = Americas Delivery P.R.I.D.E. (Professional Growth & Purpose, Respect for our Diverse Culture & Wellbeing, Innovative Delivery Solutions & Methods, Depth and Breadth of Expertise)
- Support communication plans/strategy and execution of project requirements, client style & tone, goals, dates and more for government clients
- Ensure plans are accurate, align with industry standards and incorporate Deloitte’s best practices
- Support audits of existing campaign assets and utilize a content style guide that includes tone of voice, glossary and guidelines
- Assist in the Define, building and implementation of enhancements to processes, systems and structure of the content strategy craft
- Participate in interviews and other fact-finding research and synthesize findings into key points
- Work with a communications lead to support communications workstreams from initial client meetings through development, review, revision, production, distribution, and evaluation
- Identify and recommend creative ideas to deliver on strategic goals
- Execute communications campaigns, including awareness, branding, launch, social, and more
- Develop customized solutions and draft documents utilizing strong skills in problem solving, grammar, punctuation and attention to detail
- Leverage data and content strategy knowledge to transform historical assets into new solutions for communication delivery
- Create a broad range of communication materials across multiple communication channels, including print, digital, multimedia, social networks, and web
- Develop creative, engaging, well-designed communications materials to meet client goals through the use of various advertising and marketing principles such as: emails, newsletters, infographics, podcasts, video scripts, responsive email templates, social media posts, website wireframes and other digital/multimedia communications
- Work with designers to develop graphic identities and approaches
- Balance multiple assignments and schedule workload to meet established deadlines
- Keep abreast of communication and industry trends
- Contribute to practice development, including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
Qualifications
Required:
- Bachelor’s degree completed by August 2025 in these or related areas of study:
- Communications, Journalism, English, Advertising, Digital Marketing, or other related field or equivalent experience
- Strong academic track record (minimum GPA of 3.0)
- Must live in a commutable distance (approximately 100-mile radius) to one of the following Delivery locations: Gilbert, AZ; Lake Mary, FL; Mechanicsburg, PA with the ability to commute to assigned location for the day, without the need for overnight accommodations
- Expectation to co-locate in your designated Delivery location up to 30% of the time based on business needs. This may include a maximum of 10% overnight client/project travel
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
- Must be able to obtain the required level of security clearance for this role
- Proficiency in Microsoft Suite (Word, Excel and PowerPoint)
Preferred:
- Familiarity and awareness of the communications field
- Project management support and workplan support experience
- Risk and issue management support experience
- Strong interpersonal, verbal, and written communications skills
- Ability to think creatively and conceptually, with a passion for storytelling
- Strong creative, writing, editing, organizational and planning skills and a willingness to learn from others
- Exposure to change management and communication strategies
- Presentation experience and understanding of digital, print and video communication channels
- Strong attention to detail, time management and follow through
- Ability to work well with others in a team environment
Information for applicants with a need for Accommodation
The Team
Our US Delivery Center team is comprised of deeply passionate and experienced professionals who guide clients through their most complex challenges. We work with clients and help them develop custom software solutions, manage their applications and databases, and provide strategic recommendations to help them enhance their businesses’ operations, processes, and performance. Learn more about the US Delivery Center.
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