Delivery Excellence Change Management and Communications Senior Consultant (Enabling Senior Consultant)

Program & Project Management | National Consulting
Same job available in 18 locations

Position Summary

Delivery Excellence Change Management and Communications Senior Consultant

The Delivery Excellence Culture and Learning team is seeking a full time Senior Consultant. The role will primarily focus on Change Management and Communications. This role requires the ability to develop change management plans, create leadership engagement plans, draft key messages and tailor messaging for various audiences, and develop marketing and communications plans that drive user engagement. The role also requires working knowledge of training development and deployment. 

Ideal candidates will have experience leading threads of work on large scale, transformational change projects and strong core consulting skills demonstrated by the ability to:

  • Clearly communicate in written and verbal formats
  • Project management
  • Synthesize conversations into key takeaways and action items
  • Storyboard and create logical messages across multiple presentation formats (e.g., PPT, Word, Excel)
  • Actively contribute to discussions and presentations with various senior stakeholder(s) groups
  • Manage ambiguity
  • Comfortably work in a virtual environment
  • Work independently as needed
  • Manage threads of work

Work you’ll do

        Develop transformational change management and adoption plans to support Delivery Excellence initiatives using proven Deloitte tools and frameworks

        Develop and execute activities to support change and adoption such as defining personas, developing key messages, creating/executing against communications plans, measuring adoption efforts, and developing/executing training plans to support change efforts  

        Continually identify and implement creative internal communications programs to engage the Consulting practice

        Draft and edit communication materials in support of business priorities, including internal news to employees, content for the company intranet, employee presentations, digital assets, leadership communications, etc.

        Leverage human centered design approaches to test and iterate on messages and deliverables such as key messages, web page usability and potential training needs

        Bring fresh thinking and creative internal communications, change management, and learning approaches to the table

        Assist with communications that illustrate the Delivery Transformation Leaders (and other leadership team members’) strategic priorities to the business, as needed

The team

Delivery Excellence plays a pivotal role within Deloitte Consulting by partnering with the business to enhance and enable how the practice sells and delivers projects. We promote innovation, drive efficiencies and collaboration, and provide meaningful insights to manage risk and improve the quality in the way we sell and deliver projects. This results in market differentiation, improved client outcomes, and positions our business to navigate the growing complexity in our engagements.

Delivery Excellence is seeking innovative, forward-thinking professionals who are energized by bringing ideas to life that help shape and transform how the Consulting practice delivers to clients.



·       Ability to communicate effectively with clarity and precision in both written and verbal capacities

  • Broad thinking capable of making connections across the business and taking decisive action
  • Strong oral and written communication skills including writing, editing, and copy-editing skills
  • Ability to work across multidisciplinary teams to drive to holistic solutions
  • Strong organizational and coordination skills and attention to detail
  • Travel Requirements: <10%


  • Ability to handle fast paced, multi-task environment
  • Ability to work autonomously in a virtual environment

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 17873


Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.