Data Engineer - Experience Management

Advertising, Marketing & Commerce | Customer & Marketing
Same job available in 17 locations

Position Summary

In today’s world, customers expect companies to know who they are and what they want. Customers want to have products, services or experiences that best suit their needs delivered to them seamlessly across physical and digital channels. Customers are human first: driven by dynamic wants, needs, and desires. The ability for brands to make personal, meaningful connections on a human level has never been greater and the Experience Management team at Deloitte Digital delivers on those experiences in a way that allows companies to own the customer journey end-to-end.

We help companies connect key data sources to understand what matters most to people; connect to advanced technologies like AI and machine learning to sense and respond to those needs at scale; and connect their systems to unlock insights, create collaboration and drive acquisition, engagement and loyalty. Most importantly, we empower companies to connect with customers in personal, meaningful ways that respect them as people, not just customers.

The Experience Management team at Deloitte Digital gives companies the ability to build and leverage the connections – between people, systems, data and technologies – so they can deliver personalized, contextual experiences to customers at scale. We are seeking to transform the way brands interact with their customers and elevate the human experience. Do you have data in your DNA? Join our growing team in supporting our clients’ ability to communicate the right message to the right customers at the right time.

Work you’ll do

As a Data Engineer, you’ll perform the technical implementation of customer data platforms (CDPs) and serve as a key player as it relates to data management. 

Your responsibilities will include:

  • Interface with clients to gather requirements, map solutions, and make recommendations
  • Lead customer project conference calls or interface with project manager
  • Create technical specifications to drive development of the solution
  • Deliver technical specifications documents for customer review
  • Design custom development solutions that meet customer requirements
  • Progress through full development lifecycle for custom solution
  • Deploy new solutions to production environments
  • Maintain and support new and existing solutions and frameworks
  • Innovate on new ideas to solve customer needs and assist to market internally new solutions
  • Provide project estimates and timelines to drive new business
  • Partnership and collaboration with sales and other internal teams
  • Teaming with engagement managers to communicate project status, risk and issues to clients as appropriate
  • Engaging cloud solution engineers and other domain-specific SMEs (Adobe, Salesforce, Oracle, Google and similar) to support platform implementation as needed
  • Coordinating Testing/SIT/UAT activities as required by project scope and team structure
  • Unify disparate data sources in initial phase of engagements
  • Vet, type check, transform data sources before consumption by data scientists
  • Build automation between engagements to ease the above, in collaboration with our product engineers


The team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act.  We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients’ marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

We serve our clients through the following types of work:

  • Cross-channel customer engagement strategy, design and development (web, mobile, social, physical)
  • eCommerce strategy, implementation and operations
  • Marketing Content and digital asset management solutions
  • Marketing Technology and Advertising Technology solutions
  • Marketing analytics implementation and operations
  • Advertising campaign ideation, development and execution
  • Acquisition and engagement campaign ideation, development and execution
  • Agile based, design-thinking, user-centric, empirical projects that accelerate results

Qualifications

Required:
  • 3+ years experience in ETL development using Big Data Technologies
  • 3+ years experience in building large-scale data processing projects using cloud technologies
  • 3+ years experience with data modeling and tuning of relational as well as NoSQL datastores
  • Experience with Programming and Scripting Languages (.NET, Python, Powershell, Java, Batch, Bash and similar)
  • Industry experience as a data engineer or related specialty (software engineer, application developer)
  • Experience building/operating highly scalable, fault tolerant, distributed systems for extraction, ingestion and processing of large data sets
  • Experience with software engineering best-practices, including but not limited to version control, CICD, automated unit testing
  • Experience using cloud-native tools and design patterns
  • Degree in computer science, engineering, or relevant industry experience
  • Excellent interpersonal skills and the ability to articulate complex technology concepts with technical and non-technical individuals
  • Ability to approach a technical solution to solve for challenges from a business perspective
  • Understanding and experience working with customer centric data and how to define uses for this data to enable business goals
  • Understanding of the full SDLC process
  • Travel up to 25% (while up to 25% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)
  • Limited immigration sponsorship may be available
Preferred:
  • Experience and knowledge with marketing cloud solutions
  • Experience and knowledge with web analytics or digital marketing
  • Experience working with public cloud offerings (AWS, Azure, Google Cloud Platform, and similar)
  • GCP - (Cloud Functions, Composer, SQL, Storage, Dataproc, Datastore, Kubernetes, Big Query, Stackdriver, Pub/Sub)
  • AWS – (Lambda, Glue, Data Pipeline, Redshift, Aurora, Athena/Spectrum, S3/Glacier, Fargate, Cloud Watch, Kinesis)
  • Azure - (Functions, Batch, Blob Storage, Data Warehouse, Data Factory, Containers, Monitor, Service Bus)Experience and knowledge with data science, ML/AI, R, or Jupyter
  • Experience and knowledge with data science, ML/AI, R, or Jupyter
  • Experience and knowledge with customer data platforms or demand side platforms
  • Experience as an enterprise technical or engineer consultant
  • Experience using C#, Java or Python
  • Experience with Martech/Adtech tools and how to integrate technologies into the data management solution. (Adobe, Salesforce, Oracle, Google, and similar)

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 9687

SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.