Creative Technical Writer

Analytics | Strategy & Analytics
Same job available in 31 locations

Position Summary

Work You’ll Do:

As a technical writer in Deloitte’s Strategy & Analytics Hybrid Solutions & Incubation (HS&I) practice, you will play a critical role in supporting product development for a portfolio of solutions that leverage analytics and artificial intelligence to reimagine the value chain for life science organizations from research & development through drug commercialization.

The right candidate will play an active role across the software development lifecycle and generate key technical artifacts that will support product commercialization and ongoing support. This candidate will work with product managers, product marketing, and engineers to produce and maintain world-class documentation, including: User guides, training material, installation guides, SOPs, requirements, and more.

Key Responsibilities:

  •         Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
  •          Analyze existing content/documentation and develop a library of consistent standards that can be reused
  •          Build and maintain customer aids that go beyond traditional documentation, such as how to videos, demos, etc.
  •          Maintain key technical documents and collaborate with various stakeholders to update them based on new product releases
  •          Gather customer feedback on documentation to improve usability

We Expect You to Have:

  • Bachelor's Degree in a relevant field (e.g., English, Communications) from a top-tier university; Advanced Degree is a plus – equivalent work experience may act as a substitute to degree requirements
  • Excellent written skills in English
  • 4+ years of experience in technical writing of software documentation (e.g., software releases, interactive technical manuals, how-to guides, troubleshooting trees, and help guides)
  • Experience with JIRA and other relevant requirement toolsets
  • High attention to detail and accuracy; ability to work independently; accountable for outcomes
  • Strong experience owning an end-to-end documentation creation process
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Strong working knowledge of Microsoft Office tools (e.g., Word, PowerPoint, Excel)
  • Familiarity with the software development lifecycle
  • Analytical mind with proven ability to dissect problems, devise solutions, and drive business outcomes
  • Limited sponsorship may be available

We’d Like You to Have:

·       Experience with agile / SCRUM methodologies

  • Experience in new product development from ideation specification through development
  • Experience working in the Life Science industry
  • Experience developing GxP documentation
  • A self-starter, willingness to experiment and navigate ambiguity



Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 39862


Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.