Creative Director, Experience Design-Deloitte’s Green Dot Agency

Advertising, Marketing & Commerce | MARKETING EXCELLENCE
Same job available in 57 locations

Albany, New York, United States

Arlington, Virginia, United States

Atlanta, Georgia, United States

Austin, Texas, United States

Baltimore, Maryland, United States

Birmingham, Alabama, United States

Boise, Idaho, United States

Boston, Massachusetts, United States

Carson City, Nevada, United States

Charleston, West Virginia, United States

Charlotte, North Carolina, United States

Chicago, Illinois, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Columbia, South Carolina, United States

Columbus, Ohio, United States

Concord, New Hampshire, United States

Dallas, Texas, United States

Denver, Colorado, United States

Des Moines, Iowa, United States

Detroit, Michigan, United States

Greenville, South Carolina, United States

Hermitage, Tennessee, United States

Houston, Texas, United States

Huntsville, Alabama, United States

Indianapolis, Indiana, United States

Kansas City, Missouri, United States

Las Vegas, Nevada, United States

Little Rock, Arkansas, United States

Los Angeles, California, United States

Louisville, Kentucky, United States

Milwaukee, Wisconsin, United States

Minneapolis, Minnesota, United States

Nashville, Tennessee, United States

New Orleans, Louisiana, United States

New York, New York, United States

Oklahoma City, Oklahoma, United States

Omaha, Nebraska, United States

Parsippany, New Jersey, United States

Philadelphia, Pennsylvania, United States

Phoenix, Arizona, United States

Pittsburgh, Pennsylvania, United States

Portland, Oregon, United States

Princeton, New Jersey, United States

Providence, Rhode Island, United States

Raleigh, North Carolina, United States

Richmond, Virginia, United States

Rosslyn, Virginia, United States

Salt Lake City, Utah, United States

San Antonio, Texas, United States

San Diego, California, United States

Seattle, Washington, United States

Stamford, Connecticut, United States

Tulsa, Oklahoma, United States

Washington, District of Columbia, United States

Wichita, Kansas, United States

Wilmington, Delaware, United States

Position Summary

Creative Director, Experience Design

We’re looking for a Creative Director, Experience Design who is passionate about delivering beautiful and intuitive digital experiences that drive results—a systems thinker who knows how to tell a great story. Someone who is equal parts entrepreneurial, collaborative, hungry, and humble. Someone whose positive energy and drive to be great is infectious. Who’s passionate about raising the game of those working under and alongside them and willing to throw their own award-winning ideas into the mix.

As a Creative Director, Experience Design for Deloitte’s esteemed Green Dot Agency, you will be central to a multidisciplinary team of strategists, analysts, creative technologists, copywriters, and art directors. You’ll maintain a highly functional and healthy team while meeting the demands of various stakeholders across multiple lines of business. Your responsibility will be to create simple, useful, and elegant cross-channel experiences. You’ll run 360 campaigns, overseeing execution of all creative work from concept to completion, ensuring that work is on brand, on strategy, on schedule, and executed with excellence. You will be expected to stay endlessly curious and ahead of the trends, technologies, and tools that will help you—and the organization—deliver the best digital experiences across the widest markets. And you’ll be tasked with translating your passion for top-notch experiences into actionable best practices and processes that don’t just stimulate the people on your team—they intrigue all who interact with them.

If this sounds like you, send us your portfolio which demonstrates smart thinking, innovative concepts, and a high level of craft—from integrated campaigns, broadcast and video storytelling to visual identity, social launches, and digital experiences. You’ll have work examples across a wide range of categories that are clearly driven by strategy.


  • 12+ years of relevant experience, including at least 5 years of experience as a Creative or Associate Creative Director with an agency/ firm
  • Strong portfolio demonstrating your innovative work across multiple channels
  • Deep understanding of user interface, application, mobile and responsive design
  • Ability to develop strong client relationships to establish a level of trust to help sell creative
  • Strong collaboration skills and track record of acting as an open and willing resource to team members in assessing ideas and directions
  • Detail-oriented manager who can navigate a large organization to execute under tight deadlines
  • An exceptional communicator who knows when to stand your ground and when to compromise.
  • Innovate and improve on agency processes and deliverables to continually set new standards
  • Display advanced skill at developing wireframes, user stories and journeys, and prototypes optimized for devices and contexts
  • Possess solid knowledge of Adobe XD, Figma, Sketch and HCI principles.
  • Have expertise in Adobe Creative Cloud tools, as well as familiarity with AEM
  • Demonstrate excellent public speaking, presentation, and listening skills, with and ability to own the room 
  • Be familiar with Agile and Sprint working methodologies
  • Combine a strategic, business savvy with strong advocacy for experience design
  • Inspire those who you lead to elevate their craft and thinking
  • Limited immigration sponsorship may be available.


  • You'll be a working leader, generating your own ideas and experiences while inspiring your teams to do the same.
  • You’ll oversee dozens of projects, maintaining high level of accuracy, quality, and impact across all.
  • You'll translate marketing objectives into strategically sound ideas and manage the creative process from concept to completion.
  • You'll oversee a diverse creative team, with broad responsibility for the design and development of the visual, tone, and aesthetic character of marketing campaigns.
  • Create the vision of the campaign and collaborate with copywriters, art directors, designers, planners, and account service to bring it to life.
  • Lead the work into fresh creative territories by making ideas compelling, relevant, and desirable to our audiences.
  • Lead effective client presentations that create excitement and demonstrate how the creative delivers on the strategy.
  • Be a steward the Deloitte brand.
  • Grow our teams and businesses and approach each project with a strategic and innovative mindset.
  • Recruit and manage freelance talent to augment in-house teams as needed.
  • Regularly interface with clients at all levels and put them first, listening to understand their obstacles and hunting for solutions that are innovative and fresh.
  • Actively coach junior through ACD-level creatives, involving them in projects and inspiring their growth and development by providing consistent feedback, training, and growth opportunities.

For individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is ($104,575-$192,590).

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.





Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, “Deloitte” means Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 96163


Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.