Consulting Marketing, Marketing Technology & Operations Specialist (Senior Consultant) - National_Office

Advertising, Marketing & Commerce | National Consulting
Same job available in 29 locations

Boston, Massachusetts, United States

Charlotte, North Carolina, United States

Chicago, Illinois, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Costa Mesa, California, United States

Dallas, Texas, United States

Gilbert, Arizona, United States

Houston, Texas, United States

Indianapolis, Indiana, United States

Kansas City, Missouri, United States

Los Angeles, California, United States

McLean, Virginia, United States

Mechanicsburg, Pennsylvania, United States

Minneapolis, Minnesota, United States

Nashville, Tennessee, United States

New York, New York, United States

Orlando, Florida, United States

Parsippany, New Jersey, United States

Philadelphia, Pennsylvania, United States

Phoenix, Arizona, United States

Pittsburgh, Pennsylvania, United States

Rosslyn, Virginia, United States

Sacramento, California, United States

San Diego, California, United States

San Jose, California, United States

Seattle, Washington, United States

Stamford, Connecticut, United States

Tampa, Florida, United States

Position Summary

Consulting Marketing, Marketing Technology & Operations Specialist (Enabling Senior Consultant)

You are an operations professional with an aptitude for all things data and marketing technology. You love bringing order to complex business and technology challenges. And you understand the importance of driving adoption of new tools and processes though education and good user experience.

As a marketing technology and operations specialist for Deloitte’s Consulting Marketing Team, you will support high priority strategic initiatives aimed at building and scaling demand generation capabilities. You will work closely with the cross-functional teams to translate business needs into technology requirements, define new processes and workflows, and educate others within the organization on best practices. You thrive working in the details of a project, but you’re able to zoom out and connect dots between cross-functional teams. And you’ll do it with the support of a growing, close-knit, virtual team who take themselves just seriously enough to get the job done well.

The Team
Deloitte’s Consulting Marketing team combines the power of Deloitte’s brand with the most inspired marketing techniques to produce business results for our clients. Through marketing strategy and execution, we elevate the Deloitte brand and strategic positioning, delivering a cohesive, consistent experience through campaigns grounded in business insights, industry best practices, creative power and digital execution. The team executes with agility and measurable performance through best-of-breed solutions, centralization of key information and operations, and optimization of data, tools, people, and process. This dynamic organization has a new position within Marketing Services Operations to advance capabilities around demand generation and ensure that business requirements around new technologies, data sources and reporting are executed in alignment with business needs.

What you’ll do (Responsibilities)

  • Serve as Consulting Marketing Liaison for marketing data / technology requests and requirements, fielding inquiries and providing insights to cross-functional stakeholders
  • Support collection and aggregation of key business requirements / use cases across technologies, technology integrations, and data pilots (e.g., intent data sources) for the Consulting Marketing organization
  • Support business documentation, as needed, around new data and technology proposals
  • In collaboration with Marketing and Technology teams, assist with continuous aggregation, prioritization and management of requirements backlog based on understanding of business needs and critical dependencies on technology builds
  • Liaise with strategic marketers and marketing operations to ensure all input is communicated to the Demand Gen Center of Excellence for build and ongoing management, where needed
  • Draft and update program-level documentation to reflect relevant Consulting Marketing learnings and insights from campaigns in flight/complete 
  • Liaise with our internal agency, IT team, and marketers for management of marketing tools and vendors through selection and installation, updates, maintenance, management of standard processes (e.g., TechTarget, Bombora, ZoomInfo)
  • Manage relevant communications to Consulting Marketing resulting from Vendor governance
  • Assist with user journeys in work management tool to ensure standard campaign tasks are represented accurately and maintained



  • 6+ years of experience supporting Marketing Technology and Operations teams
  • Proficient in MS Outlook, Word, PowerPoint, and Excel


  • Strong CRM and marketing automation experience 
  • Extremely detail-oriented with excellent follow-through skills
  • Highly team-oriented approach with ability to take initiative, prioritize and manage multiple tasks simultaneously to meet client expectations and deadlines across multiple projects
  • Advanced organizational, analytical, and problem-solving skills
  • Strong ability to prioritize and manage client expectations across multiple, competing projects/priorities with aggressive due dates and quick turn-around times
  • Proven ability working in a matrixed organization with a virtual team, experience in large corporate setting, and/or professional services a plus
  • Advanced written and verbal communication skills
  • Strong executive presence, professional client service manner, demonstrated ability to take initiative and interact with all levels of management and adapt to business needs
  • Highly collaborative working style to build relationships, including collaborating with multiple business marketing teams, technology teams, sales, and vendors
  • Experience with Workfront or other MRM / work management tool
  • Project Management Certification

*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,000 to $163,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.




Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 42874


Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.