Consulting Marketing - Marketing Operations Senior Consultant

Program & Project Management | National Consulting
Same job available in 34 locations

Position Summary

Marketing Operations Senior Consultant – Consulting Marketing

Deloitte’s Consulting Marketing team combines the power of Deloitte’s brand with the most inspired marketing techniques to drive business results. Through marketing strategy and execution, we elevate the Deloitte brand and strategic positioning, delivering a cohesive, consistent experiences through campaigns grounded in business insights, industry best practices, creative power and digital execution. This dynamic organization has a new position for a Marketing Operations Senior Consultant who will work to promote efficiencies across Marketing processes by improving workflows, removing roadblocks, standardizing approaches, and centralizing and executing core Marketing operations activities.

Work you'll do

  • Lead mission-critical process redesign projects that are aligned to business needs and focused on optimizing Marketing’s structure and improving operational efficiencies
  • Own the development of the strategic marketing planning and operations processes to support the Consulting Marketing
  • Establish and maintain process documentation and job aides that ensure best practices are followed across marketing strategy, campaigns, and lead management
  • Identify and own the execution of centralized marketing operations activities like invoice processing, risk approvals and management, etc. to drive efficiencies
  • Identify operational challenges and design highly effective solutions by building, experimenting, and iterating continuously
  • Train marketers on standardized processes and influence organizational adherence to standards
  • Oversee SOW management and tracking for key projects
  • Manage capacity, budget, and other operational KPIs on behalf of the organization



  • 5+ years professional experience in marketing or operations related field
  • Bachelor’s degree


  • Deep interest and experience in agile process redesign and lean methodologies
  • Demonstrated attention to detail, commitment to continuous improvement and focus on excellence in work product delivery
  • Strong team player who can build and maintain strong relationships across a matrixed organization
  • Creative problem solver and strategic thinker who can iterate to get to results
  • Ability to communicate complex concepts clearly and communicate them succinctly to key stakeholders
  • Strong ability to direct and handle multiple, simultaneous workstreams under deadline pressure and in a fast-paced environment
  • Flexibility/adaptability – comfortable working with ambiguity and continually evolving priorities
  • Established ability to learn new tools and technologies
  • Availability for limited travel, if needed
*Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. 

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 36565


Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.