Position Summary

Consultant, Operations Transformation, Cross Industry Payments

Help our clients navigate dynamic and disruptive markets.  The solutions we provide will help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously.

Work you’ll do

You will work on engagements in a team-based environment, partnering directly with clients, fellow Operations Transformation practitioners, and Deloitte consultants from complementary disciplines. As a Consultant, you will play a key role on the team, gathering and analyzing information, formulating, and testing hypotheses, and developing actionable recommendations. You will often help present your team’s findings to senior client stakeholders and implement recommendations.

 

Operations Transformation Team

Our Operations Transformation team focuses on transforming our clients’ core business operations. We advise, design, implement, and deploy solutions focused on “heart of the business” issues in specific sectors. Sectors and focus prioritized for this role are Payments related consulting services in Retail and Consumer Products, Travel and Hospitality. We also perform services within Healthcare and Energy and Resources. 

 

Our clients seek a fresh perspective on how to create a flexible, innovative business model supported by a strong operating and innovative technical foundation. Professionals will use their deep payments as well as sector knowledge to take a more strategic view of our clients’ priorities, helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency in payments (credit, debit, ACH, Check, P2P, RTP, RTGS, SWIFT, various cryptographic coins, etc).

 

Qualifications

  • Bachelor’s degree from accredited university with strong undergraduate academic record. 
  • 2 years of consulting and payment industry experience required
  • Experience with merchant processors, gateways, and networks such as Chase Merchant Services, Elavon, Adyen, Fiserv/First Data, FIS Worldpay, Visa, Mastercard, JCB etc.
  • Experience with transaction banks and implementing treasury solutions to enable ACH, Fedwire/CHIPS, RTP, SWIFT and related emerging payment solutions.
  • Experience with key payment hub & treasury vendors such as ACI, Kyriba, Bottomline, Finastra, FIS, Fiserv, Volante, Temenos, etc.
  • Experience with card processing implementations, referential architectures, encryption, tokenization, etc. across an array of payment/checkout models.
  • Payment product, technology and/or operations experience at a major retailer and/or biller, card processor, terminal supplier.
  • Professional competence in the Microsoft Office suite (Word, Excel, PowerPoint, Access).
  • Ability to build consensus and foster change in ambiguous settings.
  • Commitment to personal and professional growth.
  • Sense of responsibility to self, team, and client.
  • Outstanding integrity, initiative, creativity, and passion.
  • Demonstrates consistent career progression with increasing levels of responsibility.
  • Performed above expectations in previous professional roles.
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve

In addition, successful Consultants will also have the following preferred skills

  • Advanced degree in business (e.g., MBA) from a top tier program
  • Superior critical thinking, analytical and problem-solving skills
  • Exceptional interpersonal, team building and communication skills
  • Ability to build consensus and foster change in a client business setting
  • Tolerance for working in ambiguous, uncertain environments 
  • Commitment to personal and professional growth
  • Sense of responsibility to self, team, and client
  • Outstanding integrity, initiative, creativity, and passion

For individuals assigned and/or hired to work in Colorado, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and delivery model. We would not anticipate that the individual hired into this role would land at or near the top end of the range, but such a decision will be dependent on the facts and circumstances of each case. A reasonable estimate of the range is $80-$134. 

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 103500

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