Cloud Implementation Engineer

Management Consulting | Customer & Marketing
Same job available in 78 locations

Alexandria, Virginia, United States

Ann Arbor, Michigan, United States

Arlington, Virginia, United States

Atlanta, Georgia, United States

Austin, Texas, United States

Baltimore, Maryland, United States

Bethesda, Maryland, United States

Boca Raton, Florida, United States

Boston, Massachusetts, United States

Bristol, Tennessee, United States

Charlotte, North Carolina, United States

Chicago, Illinois, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Columbia, South Carolina, United States

Columbus, Ohio, United States

Costa Mesa, California, United States

Dallas, Texas, United States

Dayton, Ohio, United States

Detroit, Michigan, United States

Falls Church, Virginia, United States

Fort Meade, Maryland, United States

Foster City, California, United States

Frederick, Maryland, United States

Fresno, California, United States

Ft. Lauderdale, Florida, United States

Ft. Worth, Texas, United States

Glen Mills, Pennsylvania, United States

Grand Rapids, Michigan, United States

Greenville, South Carolina, United States

Harrisburg, Pennsylvania, United States

Hartford, Connecticut, United States

Hermitage, Tennessee, United States

Houston, Texas, United States

Jacksonville, Florida, United States

Jersey City, New Jersey, United States

Lake Mary, Florida, United States

Lansing, Michigan, United States

Los Angeles, California, United States

Manhattan Beach, California, United States

McLean, Virginia, United States

Mechanicsburg, Pennsylvania, United States

Memphis, Tennessee, United States

Miami, Florida, United States

Morristown, New Jersey, United States

Morrisville, North Carolina, United States

Nashville, Tennessee, United States

Newton, Massachusetts, United States

Norfolk, Virginia, United States

O'Fallon, Illinois, United States

Orlando, Florida, United States

Philadelphia, Pennsylvania, United States

Phoenix, Arizona, United States

Pittsburgh, Pennsylvania, United States

Pleasanton, California, United States

Princeton, New Jersey, United States

Quantico, Virginia, United States

Radford, Virginia, United States

Raleigh, North Carolina, United States

Reston, Virginia, United States

Richmond, Virginia, United States

Rockville, Maryland, United States

Rosslyn, Virginia, United States

Sacramento, California, United States

San Antonio, Texas, United States

San Diego, California, United States

San Jose, California, United States

Seattle, Washington, United States

Silver Spring, Maryland, United States

Springfield, Illinois, United States

Stamford, Connecticut, United States

Tacoma, Washington, United States

Tallahassee, Florida, United States

Tampa, Florida, United States

Tucson, Arizona, United States

Washington, District of Columbia, United States

West Palm Beach, Florida, United States

Woodland Hills, California, United States

Position Summary

Cloud Implementation Engineer

In today’s world, customers expect companies to know who they are and what they want. Customers want to have products, services or experiences that best suit their needs delivered to them seamlessly across physical and digital channels.

Customers are human first: driven by dynamic wants, needs, and desires. The ability for brands to make personal, meaningful connections on a human level has never been greater and Hux by Deloitte Digital delivers on those experiences in a way that allows companies to own the customer journey end to end.

Hux is the Human Experience Platform by Deloitte Digital. We help companies connect key data sources to understand what matters most to people; connect to advanced technologies like AI and machine learning to sense and respond to those needs at scale; and connect their systems to unlock insights, create collaboration and drive acquisition, engagement and loyalty. Most importantly, we empower companies to connect with customers in personal, meaningful ways that respect them as people, not just customers. 

Hux by Deloitte Digital gives companies the ability to build and leverage the connections – between people, systems, data and technologies – so they can deliver personalized, contextual experiences to customers at scale.

Work You’ll Do

The Cloud Implementation Engineer is responsible for gathering requirements from clients and the implementation of cloud-based Hux solutions via Terraform based automation. The engineer should be able articulate best practice examples to internal and external clients related to cloud deployments.

As an implementation engineer you will work closely with the sales team, project managers and database implementation engineering to enable the delivery of data science platforms, customer data platforms, and digital marketing solutions.

Our platforms are deployed with a robust set of Terraform modules that enables any one of these platforms to be deployed in a number of hours. Any customization or client specific needs can be achieved by writing Terraform modules or customizing our own modules. New Terraform modules will be considered for integration into to the larger Terraform library. As a Cloud Implementation engineer, you can help shape our product offerings with these contributions.

The Cloud Implementation Engineer will demonstrate proof of concepts and pilots with customers teams. You will also be responsible for handing off hardened deployments to the Service Reliability Team. Define the agreed upon SLA in our templated monitoring stack using Terraform, Prometheus, Grafana, and Alert Manager. Our technology stack also includes Kubernetes, Ansible, cloud native applications among others.

In limited cases, custom solutions may be required, and without the use of IaC (Infrastructure as code), in which case you will be responsible for writing an implementation plan, working with the client for approval and then delivering on that plan.

Support design and implement backup, disaster recovery, and high availability solutions. Produce clear and concise documents and diagrams capturing technical implementation and operational runbooks.

Provide technical support, troubleshooting, and complex problem resolution during the implementation phase of a project. Design, document and implement client solutions that fit Security Policies and Procedures with the support of the Hux Application Security Architect.

The team

Advertising, Marketing & Commerce

Our Advertising, Marketing & Commerce team focuses on delivering marketing and growth objectives aligned with our clients’ brand values for measurable business growth. We do this by creating content, communications, and experiences that engage and inspire their customers to act. We implement and operate the technology platforms that enable personalized content, commerce and marketing user-centric experiences. In doing so, we transform our clients marketing and engagement operations into modern, data-driven, creatively focused organizations. Our team brings deep experience in creative and digital marketing capabilities, many from our Digital Studios.

We serve our clients through the following types of work:

  • Cross-channel customer engagement strategy, design and development (web, mobile, social, physical)
  • eCommerce strategy, implementation and operations
  • Marketing Content and digital asset management solutions
  • Marketing Technology and Communication Technology solutions
  • Marketing analytics implementation and operations
  • Acquisition and engagement campaign ideation, development and execution
  • Agile based, design-thinking, user-centric, empirical projects that accelerate results

Qualifications

  • Knowledge or experience with Amazon Web Services, Azure or GCP with a willingness to learn any one of these Clouds quickly. Support for training and certifications will be available and encouraged.
  • 5+ years of customer onboarding, provisioning, and implementation experience required.
  • Professional communications skills a must. This will require excellent written, verbal, and interpersonal communication skills along with the ability to present and explain information effectively for non-technically inclined individuals.
  • Modern compute concepts in clouds, such as configuration options for storage, sizing, troubleshooting, cost management and auto scaling. Ability to use good judgment to solve problems efficiently and accurately and handle complex details Multi-task orientation to handle and manage several projects at once while remaining flexible to changing requirements and priorities.
  • Ability to travel up to 30% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

AMC2021
XMAMC2022

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 119516

SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.