Client Relationship Executive - Retail & Consumer Products

Product Management & Development | CLIENTS, INDUSTRIES & INSIGHTS

Seattle, Washington, United States

Back to search results
Back to search results

Position Summary

Client Relationship Executive (CRE) – Retail and Consumer Products (RCP)

Deloitte Services LP is seeking high performing candidates to pursue strategic relationships at our largest and most sophisticated Retail and Consumer Products accounts. Candidates should have an entrepreneurial spirit, relevant industry experience, strong relationship management skills and a proven track record in selling professional services to Retail and Consumer Products companies. In this role, candidates will focus on one or two specific clients and have responsibility for business development at those designated clients for the wide range of services offered by Deloitte's US subsidiaries.

The Client Relationship Executive (CRE) is responsible for building the relationship between Deloitte and the client, helping to market Deloitte's services and capabilities to the client, and the planning and penetration of all areas within the client's organization. The role involves:

  • Driving targeting efforts across the breadth of a client's business units and functions
  • Developing strategic and tactical plans to generate revenue
  • Building relationships with key executives to generate and develop ideas, pursue opportunities, and close sales
  • Identifying and influencing key decision-makers at all levels within the client organization
  • Assisting the account team with qualifying, pursuing and closing opportunities
  • Playing a leadership role in pursuits and an oversight role in the development of proposals
  • Coordinating the efforts of Deloitte's cross-disciplinary teams during the sales process
  • Driving connectivity with broader Deloitte solutions and offerings, including Ecosystems, Alliances, Industries/Sectors, and Businesses
  • Working closely with Deloitte's Lead Client Service Partner (LCSP) to ensure that the client business and financial plan is developed, monitored and that sales processes are consistently executed across the account

The ideal candidate will have a significant level of relationship and business development experience with Retail and Consumer Products sectors, and a proven track record in selling professional services. The candidate will understand how to develop an integrated marketing plan that targets sophisticated Retail and Consumer Products companies and their service needs. The candidate should have a sound understanding of the professional service delivery process and ideally will have experience delivering engagements at some point within their career. The typical candidate will have 10-15 years of experience within the Retail and Consumer Products marketplace.

Required Qualifications:

  • 10+ years’ experience as a named account relationship executive, operating partner or associate at a Retail or Consumer Products company, and/or business development manager serving top clients within the Retail and Consumer Products marketplace;
  • Previous experience delivering a breadth of management consulting services to Retail and Consumer Products clients;
  • Strong professional services sales management knowledge and experience;
  • In-depth understanding of the industry;
  • Fluency in key sector domains, especially areas of increased client prioritization including but not limited to: Digital Transformation, Environmental, Social, & Governance (ESG), Cyber, Supply Chain, Risk & Regulatory, and Cloud
  • Strong global, cross-business teaming skills;
  • Proven ability to develop and secure relationships at all levels within a client organization;
  • Experience in relationship building that increases account penetration and leads to increased revenue opportunities with new and existing clients;
  • Demonstrable ability to leverage pre-existing network of clients or contacts in the marketplace;
  • Success in playing a leading role within an account team framework (i.e., working effectively with LCSPs, Service Line/Industry leaders, practitioners and other business development professionals);
  • Ability to influence and lead cross-functional teams in client pursuits;
  • Poise, executive presence, and high articulacy, including a strong background in crafting and delivering proposals is also a requirement; and
  • Bachelor's degree required, MBA is desirable.

EA_CMG_ExpHire

EA_ExpHire

CRE_Commercial_GPS_22

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 101253

SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.