Position Summary

Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment. As an experienced Sr. Network Support Engineer (Level 2/Level 3 support) you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.  PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.


Work you’ll do/Responsibilities  

Senior Network Support Engineer Job Responsibilities:

  • Responsible for managing Incident/Tickets, Change/Configuration management/Problem management with root cause analysis of the tickets with Level 2 & Level 3 support
  • Designing and installing well-functioning computer networks, connections and cabling from onsite Data Centers
  • Performing troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of network
  • Testing and configuring software and maintain and repair hardware and peripheral devices
  • Configure and support the network components such as Routers, Switches and Access Points, Wireless controllers
  • Responsible for Network Documentation using Visio Tools, MS-Power Point
  • Configuration and troubleshooting of different kind of Access-lists
  • Cisco IOS security features and basic knowledge of security vulnerabilities, threats, and attacks about Implementation, Monitoring and Troubleshooting of Cisco ACS for Authentication, Authorization, and accounting of network equipment.
  • Quickly diagnose and troubleshoot wide range of campus network issues, from end-host connectivity to traffic flows across network core
  • Operate and maintain chassis switches in various redundancy technologies (VSS, HSRP, SSO, vPC)
  • Troubleshoot and resolve network outages, network performance issues, or networked application issues
  • Provide support coverage for P1 & P2 incidents after business hours and on-call duties
  • Work onsite at client location in Wichita, KS. Client engages in activity regulated by the International Traffic in Arms Regulations (ITAR) 


The Team 

The US Cloud Engineering Offering focuses on enabling our client’s end-to-end journey from On-Premise to Cloud, with opportunities in the areas of Cloud Strategy and Op Model Transformation, Cloud Development & Integration, Cloud Migration, and Cloud Infrastructure & Managed Services. Cloud Engineering supports our clients as they improve agility, resilience and identifies opportunities to reduce IT operations spend through automation by enabling Cloud. We accelerate our clients toward a technology-driven future, leveraging vendor solutions, Deloitte-developed software products, tools, and accelerators.




  • Bachelor's degree or equivalent experience
  • US work authorization to comply with International Traffic in Arms Regulations (ITAR) guidelines. Sponsorship not available for this position.
  • 5+ years’ experience in network administration role. Able to diagnose, troubleshoot and resolve network outages, network performance issues, or networked application issues. 
  • 5+ years hands-on experience in configuring and managing Datacenter Cisco Nexus Switches (5K,7K,9K)
  • Strong experience in Network Operating Systems (Cisco IOS XE, NX-OS, Aruba/HP) Wireless Networks: Cisco & Aruba APs and Network Controllers, including their authentication integration with Cisco ISE
  • Demonstrable experience in Routing and Switching concept (Cisco / Juniper Platform)
  • Certifications: CCNA
  • Hands on experience - Hardware Module, Installation, Configuration, Troubleshooting for the following listed Routers and Switches
    • Routers: Cisco 7600, 7500, 7200, 3800, 3700, 3600, 2600, 2900, 1900,1800,1700 series
    • Switches: Nexus 7010, 7009, 9300, 3850 Cisco 3500, 2960 series.
  • Advanced knowledge with core network infrastructure technologies and protocols (campus routing & switching, WLAN, 802.1x, STP, EIGRP, BGP)
  • Experience operating and maintaining chassis switches, with knowledge of various redundancy technologies (VSS, HSRP, SSO, vPC)
  • Must live near or be willing to relocate to Wichita, KS. Relocation bonus available.
  • Be able to work on-site at client office location in Wichita 5 days a week
  • On-call support for P1 & P2 incidents after business hours 


  • Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline
  • Experience with the operation and maintenance of common NMS, configuration management tools
  • Consulting experience
  • Enterprise Monitoring Tools experience
  • ITSM/Ticketing tool experience
  • Working knowledge in Load balancers technology (Any OEM)
  • Ability to produce RCA of Severity incidents impacting network with minimum support from Superiors/Seniors within team
  • Experience in the development and implementation of network designs according to standards and best practices
  • 5+ years’ experience in ITIL
  • DNAC experience
  • MCSE certification
  • Familiar with emerging network technologies; specifically, Cisco DNAC and SD-WAN, AWS networking (Direct Connect/VPCs/Transit Gateways/VPGs/VPNs)
  • Working knowledge in SDWAN.
  • Broadcom NetOps Monitoring tool skills
  • ServiceNow as an ITSM/Ticketing tool
  • Previous experience with Cisco switches and routers
  • Familiarity with RADIUS, TACACS and AAA methodologies and protocols.
  • Certifications: CCNP, CCIE, JNCIE
  • Ability to travel 5%, on average, based on the work you do and the clients and industries/sectors you serve

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 119189


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