Category Manager - Contingent Workforce Services

Finance | GPS Contracts
Same job available in 21 locations

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Position Summary

The Manager Administrator works with Deloitte engagement Offering Portfolio leadership, drives initiatives, advises the business. Responsible for driving vendor, contracting, and procurement consistency for the offering.

This role will collaborate cross-functionally within the Operational Excellence team and across Deloitte’s Enabling Areas. 

The Team: 

Transparency, innovation, collaboration, sustainability: these are the characteristic attributes shaping our Government customer initiatives today. Deloitte’s Government and Public Services (GPS) practice is passionate about making an impact with lasting change. Carrying out missions in the GPS practice requires fresh thinking and a creative approach. We collaborate with teams from across our organization to bring the full breadth of Deloitte - commercial, Federal, and public-sector expertise - to best support our GPS clients. Our aspiration is to be the premier integrated solutions provider in helping to transform the government and public services marketplace. 

Operational Excellence provides business and operational support that enables the GPS Consulting and Advisory practices to deliver exceptional client service. We also play a critical role in driving meaningful operational change as the GPS business continues to evolve. Working in collaboration with our leaders, we are reimagining the future of operations by fundamentally redesigning services and incorporating new technologies that will propel GPS into the future.

Work You Will Do:

  • Work with Offering Portfolio & Sector Leadership to identify strategic staffing needs.
  • Collaborate with Talent leaders to enhance user experience to drive ‘order board’ demand and needs.
  • Develop custom strategic plans in order to meet practice staffing needs and establish key metrics for success.
  • Identify top skills/demand for bulk buys; focus on larger volume demand strategy vs one-off needs.
  • Participate in pursuit activities related to vendor teaming/key resources.
  • Collaborate with Supply Chain & Business Intelligence teams on Vendor identification/subcontract negotiations/management.
  • Develop/monitor staffing plans and identify vendors best suited for the plan.
  • Identify areas of continuous improvement and implement efficiencies.
  • Manage team of contract administrators at the Admin, Senior and Lead levels who are responsible for the procure to pay process of contingent labor resources:
    • Translate sourcing needs to the team
    • Assist in routing volume sourcing requests
    • Monitor procurement processes for efficiency
    • Identify areas for improvement: i.e. procure to onboard timeframe

    Qualifications Required:

    • Bachelors degree.
    • Minimum 8 years of related experience.
    • Ability to engage in strategic talent leadership conversations with market knowledge, trends, intelligence, and existing knowledge surrounding 3rd Party Vendor base.
    • Knowledge of how to manage through the contingent risk across different types of contingent workforce solutions – 3rd Party Vendors, 1099 and statement of work-based providers.
    • Ability to demonstrate and understanding of information technology concepts and tools including:
      • A strong understanding of emerging information technology (IT) concepts and tools. Must be able to converse with IT professionals (at all levels) regarding IT skill requirements.
      • Advanced knowledge of the software development lifecycle.
    • Strong understanding of both the consulting industry and the contract resource procurement process (i.e. knowledge of contracts and contractual language; knowledge of US human resource laws, policies and practices; general knowledge of visa processing).
    • Demonstrated experience in working with senior leadership within a large company.
    • Demonstrated experience managing a team of 8+ individuals.
    • Works exceptionally well in a dynamic, complex, fast-paced, team-oriented environment.
    • Excellent prepared and extemporaneous presentation skills.
    • Strategic thinker, creative problem-solver, and decision-maker; ability to find innovative, thoughtful solutions to a range of business problems.
    • Superior time management/organizational skills including an appropriate sense of urgency and proactive.
    • Proficient Microsoft Office skills (e.g., PowerPoint, Excel, OneNote, Word, Teams).
    • Knowledge about the professional services industry.
    • Excellent spoken, written communication, interpersonal, and relationship building skills.
    • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. 

    Qualifications Preferred:

    • Previous staffing industry experience.
    EA_ExpHireCAM_Commercial_GPS_22

    Our people and culture

    Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

    Professional development

    From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


    As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

    Requisition code: 115710

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