CIAM(Consumer Identity and Access Management) Manager

Cyber Risk | Cyber & Strategic Risk
Same job available in 24 locations

Position Summary

CIAM Manager

Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? If so, Deloitte & Touche LLP could be the place for you. This is an unparalleled time of change with new information security challenges arising each day. Our team of Cyber risk professionals bring industry experience, confidence, and technical knowledge to help our clients tackle those unique challenges. 

Work you’ll do

As a Consumer Identity and Access Management (CIAM) solutions team Manager, you will:

  • Be the Project Manager overseeing teams for the day-to-day activities of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification & delivery of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures
  • Prepare and present oral and written reports and presentations
  • Develop and maintain Cyber client relationships, ensure client satisfaction, expand existing Cyber engagements
  • Lead aspects of the proposal development process and RFP responses, pricing strategies, engagement letters and Statements of Work
  • Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
  • Demonstrate advanced understanding of business processes, internal control risk management, IT controls and related standards
  • Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement
  • Understand complex business and information technology management processes
  • Execute advanced services and supervise staff in delivering basic services
  • Responsible to install, configure, integrate and deploy Salesforce Identity products in client environments. 
  • Communicate to clients and partners aspects of both the product and the implementation at the technical and functional level appropriate for the situation.
  • Post-sales requirements gathering, analysis and documentation.
  • Manage project scope, schedule, status and documentation.
  • Build and nurture positive working relationships with the clients with the intention to exceed client expectations.
  • Identify opportunities to improve engagement profitability.
  • Will work with UI/UX Developers

The team

Deloitte Advisory's Cyber Risk team helps complex organizations more confidently pursue their growth, innovation and performance agendas through proactive management of the associated cyber risks. Our professionals provide advisory and implementation services that integrate risk, regulatory, and technology skills to help clients transform their legacy programs into proactive Secure.Vigilant.Resilient.TM cyber risk programs. Join the team developing the future state of cyber risk solutions. Learn more about Deloitte Advisory’s Cyber Risk Services practice.

Qualifications

Required:

  • BA/BS Degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, Finance, Business
  • 7+ years plus experience in developing, implementing or architecting information systems.
  • 5+ years plus experience with installation, integration and deployment of Salesforce Identity in client environment.
  • Identity Management familiarity in one or more of the following areas:
    • Single Sign On
    • MFA
    • SAP Customer Data Cloud
    • Gigya
    • Salesforce Identity
    • Okta
    • ForgeRock
    • SAP
  • Consumer Identity & Access Management including Role based access control, access request and certification
  • 4+ years plus experience with the following programming languages: Java, JavaScript, JSP/Servlets, SQL.
  • 5+ years managing projects through the full system development lifecycle
  • 2+ years Salesforce administration experience
  • Salesforce familiarity in one or more of the following areas:

o Security model

o Sharing settings

o Communities and portals

  • Must have strong PowerPoint skills.
  • Travel up to 80% (While 80% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
  • Limited immigration sponsorship may be available 

Preferred:

  • Familiarity with data privacy concepts, fraud detection and integration technologies. 
  • Previous Consulting or Big 4 experience preferred. 
  • Certifications such as: CISSP, CISM, or CISA certification a plus

How you'll grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Learn more about our commitment to developing our people.


As used in this posting, "Deloitte Advisory" means Deloitte & Touche LLP, which provides audit and enterprise risk services; Deloitte Financial Advisory Services LLP, which provides forensic, dispute, and other consulting services; and its affiliate, Deloitte Transactions and Business Analytics LLP, which provides a wide range of advisory and analytics services. Deloitte Transactions and Business Analytics LLP is not a certified public accounting firm. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. These entities are separate subsidiaries of Deloitte LLP.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 22431

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