Agile Scrum Master

Management Consulting | Customer & Marketing
Same job available in 7 locations

Position Summary

Hux Agile Scrum Master (Senior Consultant) Job Description

Role description

As an Agile Scrum Master, you will be responsible to guide cross functional teams to deliver innovative products at market speed using Agile/Scrum principles. Must be able to coach teams and facilitate scrum ceremonies such as release planning, sprint planning, daily scrums, sprint demo, sprint review and retrospectives. Ideal candidate must be able to build self-organized, self-governed, sustainable, high performing teams that strive to deliver continuously, look for continuous improvement opportunities and produce highest quality product that delights the customer. The Agile Scrum master should have demonstrated ability to communicate and articulate clearly and to all levels of the organization.

Work you'll do

The Agile Scrum Master role involves understanding agile processes, grooming the adoption of agile mindset, partnering with scrum team and leadership, guiding and enforcing the usage of Agile/Scrum values, creating a collaborative environment that increases participation and reduces conflicts.

Must be able to

  • Facilitate Agile ceremonies
  • Remove impediments, shields the team from external distractions and minimizes disruptions so the team can deliver on commitments
  • Facilitate formulation of team working agreements, Definition of Ready (DoR), Definition of Done (DoD), workflow of user stories
  • Work closely with the Product owners to maintain a healthy backlog, prioritize backlog, maintain and communicate minimum viable product (MVP)
  • Coach scrum team to balance technical debt against new feature delivery
  • Assist teams to write stories that satisfy INVEST criteria and help them size and slice stories when applicable
  • Assess scrum maturity of the team, coach the team to achieve higher maturity levels without impacting productivity
  • Build trust among team members by helping manage conflicts, challenges, eliminating the culture of blame with an emphasis on problem solving
  • Create a safe environment for experimentation, innovation and communication
  • Ensure team has clearly identified goals and measurements to deliver value as planned
  • Facilitate cross-team collaboration and communication
  • Communicate with internal and external stakeholders and share status
  • Establish and maintain dashboard that enhances visibility of team progress, team capacity, impediments, defect rate, backlog health, sprint velocity, sprint burn down, release metrics, etc.

The Team – Hux

In today’s world, customers expect companies to know who they are and what they want. Customers want to have products, services or experiences that best suit their needs delivered to them seamlessly across physical and digital channels. Customers are human first: driven by dynamic wants, needs, and desires. The ability for brands to make personal, meaningful connections on a human level has never been greater and Hux by Deloitte Digital delivers on those experiences in a way that allows companies to own the customer journey end to end.

Hux is the Human Experience Platform by Deloitte Digital. We help companies connect key data sources to understand what matters most to people; connect to advanced technologies like AI and machine learning to sense and respond to those needs at scale; and connect their systems to unlock insights, create collaboration and drive acquisition, engagement and loyalty. Most importantly, we empower companies to connect with customers in personal, meaningful ways that respect them as people, not just customers. Hux by Deloitte Digital gives companies the ability to build and leverage the connections – between people, systems, data and technologies – so they can deliver personalized, contextual experiences to customers at scale. We are seeking to transform the way brands interact with their customers and elevate the human experience.


Applicants are required to have:

  • Minimum 4 years of relevant consulting or industry experience using Agile delivery methodology
  • Minimum of 3 years working in an Agile environment as a Scrum Master
  • Intimate knowledge of Agile and Scrum with proven experience coaching, mentoring and teaching junior Agile practitioners
  • Experience communicating with leadership (lead through influence)
  • Experience participating in and facilitating discussions to discover solutions, capturing and transforming business and technology requirements into high-quality User Stories and Acceptance criteria
  • Must be proficient with Agile Lifecycle Management tools (e.g., Jira, Rally, VersionOne, etc.) as well as with Internet research tools, presentation tools (Word, Excel, PowerPoint), etc.
  • Scrum Master Certification (CSM, PSM, SSM, Lean, Scrum-Kanban and/or Rally)
  • Travel up to 80% (While 80% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

In addition, successful Agile Scrum Master applicants will have the following preferred background:

  • Agile Certification (SAFe, PMI ACP)
  • Bachelor’s degree or equivalent experience; an advanced degree in an area of specialization is a plus
  • Exceptional problem-solving and troubleshooting skills with demonstrated experience exercising mature judgment in delicate situations
  • Should have small team leadership experience with the ability to earn trust while still challenging the team to improve and operate outside its comfort zone in an Agile environment
  • Experience implementing best practices and standards related to Agile scrum development & testing practices
  • Demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience
  • Experience managing work planning, monitoring, and reporting
  • Experience managing requirements processes including conducting interviews and documenting requirements
  • Experience with industry standard System Development Life Cycle methodologies

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 54247


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