Account Management Position-Deloitte’s Green Dot Agency

Advertising, Marketing & Commerce | MARKETING EXCELLENCE
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Position Summary

Account Management Position—Deloitte’s Green Dot Agency

Marketing Program Manager

Think a Big Four career is just spreadsheets, gray suits, and corporate profits? Look again.

Deloitte’s full-service in-house agency within our Marketing Excellence (ME) organization is seeking experienced agency account managers to lead our businesses in exciting new directions. If you’re a marketing and communications professional who sees the world differently, finds opportunity where others don’t, and keeps a pulse on the next big trends, then become our partner in growth. Together we’ll discover new ways to transform out-of-the-box ideas into measurable business results for our clients and our company. If you’re ready to make an impact, join our in-house agency team to see how we Deloitte differently.

This manager level position sits within the Marketing Program Management function of our in-house agency; it will draw on capabilities of both an account manager and project manager, as the Marketing Program Manager. You will establish rapport and trust with internal stakeholders, thoroughly understanding their businesses and goals to serve as a strategic partner who adds value. You'll work closely with your in-house agency team members across Strategy, Creative and Communications to ensure campaigns are delivered on-time and on-budget and that deliverables meet quality standards. You must also have a passion for innovative creative solutions, strong communication and leadership skills, and a proven track record of developing/maintaining positive relationships with business stakeholders as well as agency team members.

Extensive project management experience is a must as well as experience facilitating the development and execution of marketing programs, creative communications, and content across a wide range of media including but not limited to digital/social, video, web, events, internal communications, etc. The ability to think strategically and apply data/analytical insights to drive smart marketing solutions is also required. Experience leading Agile teams—including but not limited to facilitating standups, sprint planning, building a backlog and retrospectives—as well as working in Scrum or Kanban in Workfront is also a plus.

The Team

The Green Dot Agency is Deloitte's in-house agency, which sits within our Marketing Excellence (ME) organization. We provide value to Deloitte by differentiating the Deloitte brand, driving Deloitte's business priorities forward, innovating new marketing solutions, and delivering distinct client experiences. We deliver on the strategy of our businesses in the marketplace—capturing the hearts, minds, and loyalty of our clients.

Responsibilities:

  • Serve as the primary agency point of contact for stakeholders
  • Brief in-house agency team on campaign/project goals, timing, budget, etc., providing context that enables them to plan, develop, and execute strategically sound solutions
  • Help identify and resolve conflicting priorities and trouble-shoot issues, as needed
  • Manage key stakeholder relationships by providing actionable strategic thinking and proactive counsel
  • Clear the way for strong creative recommendations; defend, support, and foster the Green Dot Agency’s successful execution of good ideas
  • Contribute to resource plans, scopes of work, and contractual agreements as needed
  • Plan and run meetings (i.e., daily standups, Agile sprint planning calls, etc.) with stakeholders as well as in-house agency team members, including campaign planning, project kickoffs, creative presentations, and reviews, etc.
  • Monitor campaign setup, briefing process, execution, budget management, measurement, approval processes, timelines, and reporting for your assigned projects/campaigns

Qualifications 

Project Management skills 

  • Effectively manage projects by developing work plans, timelines, obtaining approvals, estimating and tracking resource requirements, and communicating with stakeholders
  • Advise and influence stakeholders at all levels of the business to achieve strategic objectives
  • Proactively monitor the progress of multiple projects by tracking tasks, deliverables, budget, and desired outcomes
  • Demonstrate strong analytical and problem-solving skills
  • Experience managing assorted project processes and workflow, driving toward operational efficiency and excellence
  • Familiarity with Agile project management methodologies is a plus

Leadership skills

  • Proven experience managing and leading cross-functional agency teams
  • Prior experience working on a virtual team within a matrixed organization, preferably for a global corporation or professional services firm
  • Skilled at gaining consensus when differing viewpoints are presented
  • Demonstrate leadership, maturity, and accountability through extra-curricular and community activities

Professional skills

  • Demonstrate excellent written and verbal communication skills
  • Exhibit a high level of professionalism with a strong executive presence
  • Collaborate and build relationships both virtually and in-person, with colleagues, stakeholders, and in-house agency team members to successfully meet shared objectives
  • Skilled at negotiating, with the ability to solve complex problems and demonstrate agility
  • Provide strategic and tactical counsel that helps achieve clients' business goals
  • Capable of navigating and performing research on the Internet

Brand & Communication skills

  • Demonstrate understanding of marketing fundamentals with a focus on strategy/trends and the execution of marketing communications solutions in the B2B arena
  • Consistently deliver marketing programs with high-quality results
  • Exhibit a client-service mindset

Technical skills

  • Leverage technology to support and enhance communication processes
  • Use Workfront (project management system) to enable collaboration, manage projects and deliverables, and maintain visibility to project workflows
  • Proficient in Microsoft Office

Others

  • Limited immigration sponsorship may be available 
  • 8+ years’ experience a plus
  • Travel up to 20% (while 20% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice)

For individuals assigned and/or hired to work in Colorado or Nevada, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the State of Colorado and the State of Nevada and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $78570-$144695.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.


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Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 112555

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