Talent Services Lead Specialist, Learning & Development

Human Resources | Talent Ops - Talent Services
Same job available in 108 locations

Ann Arbor, Michigan, United States

Atlanta, Georgia, United States

Austin, Texas, United States

Baltimore, Maryland, United States

Bentonville, Arkansas, United States

Bethesda, Maryland, United States

Birmingham, Alabama, United States

Boca Raton, Florida, United States

Boise, Idaho, United States

Boston, Massachusetts, United States

Bowie, Maryland, United States

Bristol, Tennessee, United States

Camp Hill, Pennsylvania, United States

Carson City, Nevada, United States

Charleston, West Virginia, United States

Charlotte, North Carolina, United States

Chicago, Illinois, United States

Cincinnati, Ohio, United States

Cleveland, Ohio, United States

Columbia, South Carolina, United States

Columbus, Ohio, United States

Concord, New Hampshire, United States

Costa Mesa, California, United States

Dallas, Texas, United States

Darien, Connecticut, United States

Davenport, Iowa, United States

Dayton, Ohio, United States

Des Moines, Iowa, United States

Detroit, Michigan, United States

Falls Church, Virginia, United States

Fort Meade, Maryland, United States

Foster City, California, United States

Frankfort, Kentucky, United States

Frederick, Maryland, United States

Fresno, California, United States

Ft. Lauderdale, Florida, United States

Ft. Worth, Texas, United States

Gilbert, Arizona, United States

Glen Mills, Pennsylvania, United States

Grand Rapids, Michigan, United States

Greenville, South Carolina, United States

Harrisburg, Pennsylvania, United States

Hartford, Connecticut, United States

Hattiesburg, Mississippi, United States

Helena, Montana, United States

Hermitage, Tennessee, United States

Honolulu, Hawaii, United States

Horsham, Pennsylvania, United States

Houston, Texas, United States

Huntsville, Alabama, United States

Indianapolis, Indiana, United States

Irving, Texas, United States

Jacksonville, Florida, United States

Jericho, New York, United States

Jersey City, New Jersey, United States

Kansas City, Missouri, United States

Lake Mary, Florida, United States

Lansing, Michigan, United States

Las Vegas, Nevada, United States

Little Rock, Arkansas, United States

Los Angeles, California, United States

Louisville, Kentucky, United States

Madison, Wisconsin, United States

Manhattan Beach, California, United States

McLean, Virginia, United States

Mechanicsburg, Pennsylvania, United States

Memphis, Tennessee, United States

Miami, Florida, United States

Midland, Michigan, United States

Milwaukee, Wisconsin, United States

Minneapolis, Minnesota, United States

Monterey, California, United States

Nashville, Tennessee, United States

New Carrollton, Maryland, United States

New Orleans, Louisiana, United States

New York, New York, United States

Newton, Massachusetts, United States

Newtown Square, Pennsylvania, United States

Norfolk, Virginia, United States

O'Fallon, Illinois, United States

Oklahoma City, Oklahoma, United States

Omaha, Nebraska, United States

Orlando, Florida, United States

Panama City, Florida, United States

Philadelphia, Pennsylvania, United States

Phoenix, Arizona, United States

Pittsburgh, Pennsylvania, United States

Pleasanton, California, United States

Portland, Oregon, United States

Princeton, New Jersey, United States

Quantico, Virginia, United States

Radford, Virginia, United States

Rockville, Maryland, United States

Sacramento, California, United States

San Diego, California, United States

San Jose, California, United States

Silver Spring, Maryland, United States

St. Louis, Missouri, United States

Stamford, Connecticut, United States

Suitland, Maryland, United States

Tallahassee, Florida, United States

Tampa, Florida, United States

Tucson, Arizona, United States

Washington, District of Columbia, United States

West Palm Beach, Florida, United States

Wichita, Kansas, United States

Wilmington, Delaware, United States

Wilton, Connecticut, United States

Position Summary

Talent Services Lead Specialist, Learning & Development

The Talent Services Learning & Development team partners and collaborates with many parts of the talent organization to enable the delivery of learning programs.

Work you’ll do

As a member of the Talent Services Learning & Development team, you will act as a learning delivery and/or program/project management office (PMO) lead specialist for Talent Services Development for effective and leading-edge learning and development programs that align with the Talent Learning & Development strategy to achieve desired business outcomes. Responsible for the coordination, implementation, and completion of projects to achieve business goals. Execute an optimum delivery and/or project management strategy through collaboration with the Talent Learning & Development leaders and managers, Talent Services, Enabling Areas and business leaders, as applicable. Supports the full lifecycle of program execution. Serve as a collaborative team member to ensure the effective delivery of curriculum, programs, and processes. Contributes to ensuring effective project management strategies and processes are developed and leveraged. Builds, manages, and leverages relationships with Talent, Enabling Areas and business colleagues, as applicable.

  • Partner with Talent Learning & Development Managers on the creation of project plans and approach for national learning projects and delivers established learning programs.
  • Draft and support program communications in collaboration with the Talent Learning & Development team and Meeting & Events Services (MES).
  • Support day-to-day project and program execution leading to timely delivery, quality, and compliance within the project’s scope. Support the full project lifecycle with strong project management skills, including the creation and monitoring of work-plans, drafting and supporting communications, meeting established milestones, effective prioritization, appropriately supporting the scope, goals, and delivery processes for both live and virtual classroom deliveries.
  • Develop key messages to communicate and ensure national policies, programs and guidelines are followed by team and manage escalations/exceptions, as needed. Maintain awareness of internal process and practices that have significant impact on various programs.
  • Act as a change agent and trusted business advisor on effective and leading-edge learning and development strategies to achieve business goals.
  • Serve as a credible and trusted advisor on effective, leading-edge project management strategies to achieve business goals. Establish the right communications vehicles and project management tools to ensure real-time and close connection to business leaders, organizational priorities and changes.
  • Develop program plans with milestones and contingency plans as needed.
  • Demonstrate initiative in recommending and implementing delivery and project management process improvements to manage escalations, increase efficiency, and move learning delivery to the next level.
  • Evaluate program goals and objectives. Analyze data to help develop, implement, and monitor process improvements to increase efficiency, and constantly moves learning to the next level.
  • Collaborate with other Talent Services team members to successfully execute on the Talent Services vision. Liaise with USI and Talent Learning & Development to support the overall project and program strategy.
  • Support the identification, training and debriefing of faculty to ensure appropriate program execution.

The team

The mission of Talent Services improves efficiencies and operational excellence, delivers strategic and transactional services, institutionalizes operations efficiencies and quality and enhances ability to scale and reduce cost structure. Talent Services focuses on delivery of both strategic and transactional services, either directly for the businesses or in support of the Business Advisors and Talent Learning & Development.

Qualifications

Required:

  • Bachelor’s Degree; Minimum 6 years of related experience
  • Exceptional program/project management skills
  • Ability to work effectively in a fast-paced, multi-tasking environment
  • Ability to think both strategically and tactically for business programs and projects supported
  • Strong strategic-thinking skills with an ability to collaborate with team members on Talent Services Learning best practices
  • Consultative approach toward clients
  • Sound teaming and collaboration skills
  • Proficient Microsoft Office skills
  • Project Management Certification preferred
  • Ability to travel 25-30%, on average, based on the work you do and the clients and industries/sectors you serve
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $71,425 to $131,545.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

EA_ExpHire

EA_TALENT_ExpHire

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.


As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 102618

SCAM ALERT

Caution against fraudulent job offers!

We have been informed of instances where jobseekers are led to believe of fictitious job opportunities with Deloitte US (“Deloitte”). In one or more such cases, false promises of actual or potential selection, or initiation or completion of the recruitment formalities appear to have been or are being made. Some jobseekers appear to have been asked to pay money to specified bank accounts of individuals or entities as a condition of their selection for a ‘job’ with Deloitte. These individuals or entities are in no way connected with Deloitte and do not represent or otherwise act on behalf of Deloitte.

We would like to clarify that:

  • At Deloitte, ethics and integrity are fundamental and not negotiable.
  • We are against corruption and neither offer bribes nor accept them, nor induce or permit any other party to make or receive bribes on our behalf.
  • We have not authorized any party or person to collect any money from jobseekers in any form whatsoever for promises of getting jobs in Deloitte.
  • We consider candidates on merit and that we provide an equal opportunity to eligible applicants.
  • No one other than designated Deloitte personnel (e.g., a Deloitte recruiter or Deloitte hiring partner) is permitted to extend any job offer from Deloitte.

Anyone who at any time has made or makes any payment to any party in exchange for promises of job or selection for a job with Deloitte or any matter related to this (including those for ‘registration’, ‘verification’ or ‘security deposit’) or otherwise engages with any such person who has made or makes fraudulent promises or offers, does so (or has done so) entirely at their own risk. Deloitte takes no responsibility or liability for any such unauthorized or fraudulent actions or engagements. We encourage jobseekers to exercise caution.